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Windows Server 2000 hardware issue? [DUMP DATA]

Discussion in 'Windows Server System' started by gokussx4, 2006/04/06.

  1. 2006/04/06
    gokussx4

    gokussx4 Inactive Thread Starter

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    Not sure why this server crashed but this dump file suggests it was a irq to a driver that shows a referenced address in memory being to high? Can anyone help me on this? Thank you!

    Microsoft (R) Windows Debugger Version 6.6.0003.5
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [E:\memdump\MEMORY.DMP]
    Kernel Complete Dump File: Full address space is available

    Symbol search path is: SRV*c:\local cache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 2000 Kernel Version 2195 (Service Pack 4) MP (2 procs) Free x86 compatible
    Product: Server, suite: TerminalServer
    Kernel base = 0x80400000 PsLoadedModuleList = 0x80485b80
    Debug session time: Thu Apr 6 11:09:48.713 2006 (GMT-4)
    System Uptime: 4 days 10:01:54.873
    Loading Kernel Symbols
    .............................................................................................................
    Loading User Symbols
    PEB address is NULL !
    Loading unloaded module list
    .................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck A, {63, 1c, 0, 80415c1c}

    *** ERROR: Module load completed but symbols could not be loaded for cdm.sys
    Probably caused by : cdm.sys ( cdm+3ad64 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00000063, memory referenced
    Arg2: 0000001c, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 80415c1c, address which referenced memory

    Debugging Details:
    ------------------


    READ_ADDRESS: 00000063

    CURRENT_IRQL: 1c

    FAULTING_IP:
    nt!ExpBoostOwnerThread+2c
    80415c1c 8a4063 mov al,[eax+0x63]

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0xA

    LAST_CONTROL_TRANSFER: from 80415c1c to 8046b1ac

    STACK_TEXT:
    bec58a70 80415c1c ffffffff 881c21c8 bec58aa0 nt!KiTrap0E+0x210
    bec58ae4 80415e9a 00000001 8675ab08 8675aae8 nt!ExpBoostOwnerThread+0x2c
    bec58b10 8041547c 00000000 beb2b940 86969008 nt!ExpWaitForResource+0x166
    bec58b28 beb22d64 8675aa00 881c21c8 bec58b60 nt!ExAcquireResourceSharedLite+0xc6
    WARNING: Stack unwind information not available. Following frames may be wrong.
    bec58b38 beb2359e 86969008 00000000 00000001 cdm+0x3ad64
    bec58b60 beb14563 8696904c 00000000 beb1345a cdm+0x3b59e
    bec58b90 beb15023 8669ab28 00000000 00000000 cdm+0x2c563
    bec58be8 beb1558d 8668ba08 8669ab28 00000000 cdm+0x2d023
    bec58c40 beb14950 88018948 bec58c6c 00000002 cdm+0x2d58d
    00000000 00000000 00000000 00000000 00000000 cdm+0x2c950


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    cdm+3ad64
    beb22d64 eb06 jmp cdm+0x3ad6c (beb22d6c)

    FAULTING_SOURCE_CODE:


    SYMBOL_STACK_INDEX: 4

    FOLLOWUP_NAME: MachineOwner

    SYMBOL_NAME: cdm+3ad64

    MODULE_NAME: cdm

    IMAGE_NAME: cdm.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 43d94e24

    FAILURE_BUCKET_ID: 0xA_cdm+3ad64

    BUCKET_ID: 0xA_cdm+3ad64

    Followup: MachineOwner
    ---------
     
  2. 2006/04/07
    cpc2004

    cpc2004 Inactive

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    Hardware problem

    Hi,

    Your windows is crash at IRQL x'1c' which is timer routine. This is the sign of hardware error. According to record, 40% is ram, 26% is CPU and 13% is M/B.
     

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  4. 2006/05/05
    gokussx4

    gokussx4 Inactive Thread Starter

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    so what do i do?

    How can i narrow down the faulty hardware?
     
  5. 2006/05/05
    cpc2004

    cpc2004 Inactive

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