WINDOWS received packets error/Network problem

MY PC (XP, SP2)was in a local small network with 8 computers using a D-link switch.Everything was working fine. Once our networking people brought a cisco internet switch and to check it's connectivity they temporary gave an IP address and checked it's connectivity to the internet. It was fine. Again I went back to the previous IP address for local LAN (I didn't want the computer to be connected to the internet). After that only connection was one way (From that computer I could access other computers but not the visevarsa). Now I am trying to connect this computer to the iternet with a new IP address. In network connection "received packets are 0" , sent packets are well. I searched this problem in internet. Probably problem is, the old IP addresses are still in registry. and I don't know what are those. I tried to renew this IP address from IPCONFIG prompt but does not help.
I tried to install Symantec Antivirous but it could not install firewall properly.
Please try to help me..

 

The "old" IP addresses do not matter. You can pull an information message at times if you add a second adapter and use an IP from the original adapter. But this is informative rather than an error.

You need three pieces of information if you are configuring static IPs (and since with your D-Link router you have a perfectly good DHCP server I fail to see why you do not use it):

The non-conflicting with anybody else IP address
Subnect Mask: Likely 255.255.255.0 but it does not have to be.
Gateway: In your case most likely the IP of the router.

If you miss any or mis-specify any of the three your internet and LAN connection will likely be problematic.

Since you are using XP Service Pack 2:

Start, Run, CMD

netsh winsock reset

Wait for the instruction to restart your computer. Restart your computer.

Start, Run, CMD

netsh diag gui

Select all options
Run the diagnostic
Report back any FAILED results.

IPCONFIG /All >ipconfig.txt

notepad ipconfig.txt
Copy/paste these results back to the Forum.

 

After running the diagonistic it failed for..
Microsoft outlook, Internet Explorer web proxy, and Network Adapters.

NOTEPAD ipconfig.txt shows results..
Windows IP Configuration



Host Name . . . . . . . . . . . . : nodal

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter INI1:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC #2

Physical Address. . . . . . . . . : 00-08-A1-7E-97-DE

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 10.136.10.15

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.136.10.1

DNS Servers . . . . . . . . . . . : 10.16.25.15

10.16.25.13

 

Dhcp Enabled. . . . . . . . . . . : No
Subnet Mask . . . . . . . . . . . : 255.255.255.0

You are using Class A addressing with a Class C mask. This is possible but strikes me as suspicious as static IP addresses using a router for a small LAN with internet access.

Set for automaticly determined IP and DNS addresses, using the router to route rather than the internet:
To configure TCP/IP for automatic addressing:

1. Open Network Connections
2. Right-click the network connection that you want to configure, and then click Properties.
3. On the General tab (for a local area connection) or the Networking tab (all other connections), click the Internet Protocol (TCP/IP) component, and then click Properties.
4. Click Obtain an IP address automatically.
5. Click Obtain DNS server address automatically, and then click Okay.

Notes:

• To open Network Connections, click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.

• You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.

If this does not resolve issues, it may be just a case where a setting is incorrect. For example, if you are locally supporting a DNS server on a Windows LAN at 10.136.10.1 I would have thought that these two addresses would be identical:

.

 

I did automatic IP address & DNS server..same thing.. "received packets 0 ". After that I tried to repair the connecton, it could not renew the IP address and connection showing "no connection or limited connectivity "
with static IP addresses mentioned previous rely it was pinging its own IP address, 127.0.0.1 but not DNS.

 

"no connection or limited connectivity "

Simply means there is no DHCP server available.
Which could be true.

Go back to static IP addresses. But I honestly believe they are not correct as listed. Take a look at a working machine and post its IPCONFIG /All results back to the Forum.

 

With a subnet mask of 255.255.255.0, 10.136.10.15 (your PC) is on a different sub-network (subnet) to 10.16.25.15 (DNS server). You will only be able to connect to the DNS server via a router.

The 10.0.0.0 IP address space is a private address space and will not work over the internet. Therefore there will need to be some Network Address Translation (NAT) going on between you and the internet. Your addressing suggests that this service is provided to you by an ISP who uses the 10.0.0.0 address space inside their network and then NATs at their boundary to the internet (I've seen some ISP do this - for example satellite service providers). However, you will still need to be able to route to their network. That means that the ISP will not only supply you with IP addresses for your computer but also the addresses for you router. Has the ISP given you a range of IP address to use and if so what was that range.

Alternatively the ISP may only have supplied one IP address, in which case you will have to connect a single PC via a modem, or do some NAT yourself. So again, what has been supplied to you?

I do not see mention of you configuring a router for your new connection. According to your IP settings your router is 10.136.10.1. Have you a router set up on this address?

What is the make and model of your router? What steps have you taken to set up you router correctly or did you have a router supplied by your ISP?

 

It is going to be difficult for me. I will ask our ISP to look at the problems...
I'm grateful to Windows BBS for your effort..