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Windows Media Player error when trying to play commissioner meeting videos

Discussion in 'Windows XP' started by puppypaws, 2011/04/08.

  1. 2011/04/08
    puppypaws

    puppypaws Inactive Thread Starter

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    Windows Media Player
    I am running XP Pro with IE8 and have never had a problem with Windows Media Player 11. I have attempted to open commissioner meeting videos (which I've not had a previous problem). Now all of a sudden when I attempt to open a meeting I get this message "Windows Media Player encountered a problem while playing the file. For additional assistance, click Web Help. " I've gone through the steps offered and nothing seems to help. Has anyone encountered this type problem before, and if so was there a remedy found?

    Thanks ahead for any assistance that may be offered.

    Reid
     
    puppypaws,
    #1
  2. 2011/04/08
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Reid. For the commissioner meeting videos what file type are they?

    I would try installing the K-Lite Codec Pack and see if that makes any difference and allows Windows Media Player to play the videos.
     
    Evan Omo,
    #2


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  4. 2011/04/09
    puppypaws

    puppypaws Inactive Thread Starter

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    I have the K-Lite loaded and it makes no difference. This is the URL of the videos that will no longer play <mms://74.202.148.85/meetings/2011/04-04-11/04-04-11A.wmv>, never had this problem before, there is also an error code C00D11B1. The name is Windows Media Audio/Video file.

    Thanks for your attempt at helping me figure this out.
     
    puppypaws,
    #3
  5. 2011/04/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    I just tried playing the file from the website and I couldn't get it to play either.

    This is the web help link from Windows Media Player, http://www.microsoft.com/windows/wi...&id=C00D11BB&contextid=71&originalid=C00D2EE0

    The error message is that the specified protocol is not supported. You have probably tried the resolution in the link above already and it didn't help.

    I think that the website is using a protocol that is unsupported by Windows Media Player. If thats the case then I don't know what else to tell you since I've never encountered a problem like this before.
     
    Evan Omo,
    #4
  6. 2011/04/09
    markp62

    markp62 Geek Member Alumni

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    It worked fine for me. I have WMP 11, without the K-lite codecs.
     
    markp62,
    #5
  7. 2011/04/09
    puppypaws

    puppypaws Inactive Thread Starter

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    I would love to know why it played for you, but not for Evan? This is very odd!!!
     
    puppypaws,
    #6

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