windows me_error message with adobe flash player

Adobe Flash Player download DOWNLOAD.EXE file linked to missing export KERNEL32.dll VerfiyVersionInfoA

adobe won't offer any support.

 

First step would be to try uninstalling the player. When you try installing it again, watch for compatible versions

Did you install it from a prompt on the internet or from the Adobe website?

Matt

 

website.I checked my add/remove programs and flashplayer active x shows up but not flashplayer.

 

That is it.

 

then should I remove flashplayer active x?

 

Yes.

 

I removed flashplayer active x went to adobe.com to download flashplayer and got the exact same error message.***!

 

They have an uninstaller:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
and it seems this is important for removing the old Macromedia player before installing the new Adobe player.
They have some notes about running the uninstaller, eg

so I might consider running it in safe mode.

Matt

 

thanks,mattman

 

still didn't work.same error message after using uninstaller in safe mode then rebooted and went to adobe.com to install flash player.

 

I am low on ideas so I can only suggest some things for you to check.

http://support.microsoft.com/kb/913433
It should not relate to your problem now, but look for the files (Flash.ocx Swflash.ocx) and check if that security update is installed now and look at uninstalling it.

The other area I wondered about was updating the Windows Installer
http://www.microsoft.com/downloads/...d8-c094-4255-b702-de3bb768148f&displaylang=en

Kernel32.dll is one of the main files of Windows. If it may be a problem within that file
http://support.microsoft.com/kb/146419/en-us

Matt

 

thanks mattman I'll check 'em out.

 

Any luck?

Maybe my last maybe . Is "Download.exe" a legitimate file? No download providers seem to be supplying them "download.exe ", they should at least have a version description.

Should "Download.exe" be correct? If not, why?

Matt

 

Maybe you should forget about installing via Internet Explorer, and use a downloadable installation file?
http://www.adobe.com/shockwave/download/alternates/