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Resolved Windows Mail will not send

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by T&S, 2009/11/02.

  1. 2009/11/02
    T&S

    T&S Well-Known Member Thread Starter

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    Is there a quick fix for this problem. This is on a new laptop using Vista 64-bit. Just today, Window Mail refuses to send email. It ends up in the outbox while the pc tries to resend it. This is the message I get: An unknown error has occurred. Subject 'test', Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B

    Have tried the knowledge base fix and it doesn't work. I am using McAfee which came with the pc. I thought I'd go ahead and use it until the subscription runs out, even though I hate it and would never spend good money on it. Should I just get rid out McAfee and go back to using AVG Free?
     
    T&S,
    #1
  2. 2009/11/02
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Are you hooked up to your BellSouth ISP when you try to send?

    If for example you're at the office or a friends house and they don'e use BellSouth, you have to configure your email settings to match the ISP where you are.
     
    Steve R Jones,
    #2


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  4. 2009/11/02
    T&S

    T&S Well-Known Member Thread Starter

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    At home. Nothing has changed. ISP is as it has always been. Has been working fine up until this morning. Was able to send my first email and then, nothing afterwards.
     
    T&S,
    #3
  5. 2009/11/02
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Nothing changed including the AntiVirus software? They certainly be set too strong and block mail.
     
    Steve R Jones,
    #4
  6. 2009/11/02
    T&S

    T&S Well-Known Member Thread Starter

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    Not a thing has changed.

    I set the AV to not scan outgoing email when I got this pc in September of this year.
     
    T&S,
    #5
  7. 2009/11/02
    Christer

    Christer Geek Member Staff

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    There's the possibility that your service provider has problems. It has happened before and in your situation, I would sit on my hands for a day before messing up my computer.
     
    Christer,
    #6
  8. 2009/11/02
    T&S

    T&S Well-Known Member Thread Starter

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    Just sent email via service providers site and was successful. Back to being Vista's problem. Open to suggestions. In the meanwhile, I may take off AV to see if that's the prob.
     
    T&S,
    #7
  9. 2009/11/02
    T&S

    T&S Well-Known Member Thread Starter

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    For the record, I disable AV for email and it still doesn't work.
     
    T&S,
    #8
  10. 2009/11/03
    Arie

    Arie Administrator Administrator Staff

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    Which knowledge base fix?

    Alternatively, call your ISP help desk and ask them about it.

    These error messages occur if the mail client can not establish a connection to the mail server, usually due to one of the following causes:

    • Incorrect Account Settings
    • Bad software configuration of personal firewall
    • A faulty modem
    • Size of Maximum Transmission Unit (MTU)
    • Anti-virus Software
    • An email from the POP3 server is damaged
    • DNS problem at your ISP
     
    Arie,
    #9
  11. 2009/11/03
    T&S

    T&S Well-Known Member Thread Starter

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    Submittted the problem to MS. Whatever the problem was is fixed as of last night. Hope it stays that way.

    I went to the earliest restore point and reinstalled MS updates at my chosing, not what was recommended. Seems to have worked.
     
    T&S,
    #10

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