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Resolved Windows Live and Hotmail

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by Dcmurray, 2011/05/19.

  1. 2011/05/19
    Dcmurray

    Dcmurray Well-Known Member Thread Starter

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    I receive all emails just fine but when I try to open "New" email or when I try to reply to existing email, I receive an error message. "An error occurred while trying to open this message or An error occurred when trying to reply to or forward this message ". Please help

    This has only happened since yesterday when I did a System Restore to fix a problem that I was having with connecting wirelessly to the internet, which only happened after I fix a tray notification problem.

    I did try to use the uninstall feature that Repairs Windows Live Essentials. It said it repair everything successfully, but no change.

    Thank You
     
    Last edited: 2011/05/19
    Dcmurray,
    #1
  2. 2011/06/01
    OA269

    OA269 Inactive

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    Try to reinstall the OS becuase, your operating system is very bad. What OS you have if its Windows 7 try to reinstall again.
     
    OA269,
    #2


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  4. 2011/06/01
    Arie

    Arie Administrator Administrator Staff

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    See if you have a corrupt message store.

    • In your Start menu's search box copy/paste this: %USERPROFILE%\Local Settings\Application Data\Microsoft\Windows Live Mail
    • Look for the file Mail.MSMessageStore, right-click and rename to Mail.MSMessageStore.bak
    • Restart Live Mail

    The Mail.MSMessageStore does have a back-up and the file will be re-created but you may not be able to view some recently received messages.

    If you have web based e-mail, Windows Live Mail will sync with the mail server so they are made available again.
     
    Arie,
    #3
  5. 2011/06/11
    Dcmurray

    Dcmurray Well-Known Member Thread Starter

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    Thank you! Everything is fine now! Resolved.

    (Sorry for the tardiness!!!)

    Dana
     
    Dcmurray,
    #4

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