Windows Installer wants to install Office when using Search Companion

Problem is when I use the file search (Search Companion), the Windows Installer box opens that wants to install MS Office. It looks for the Office CD and only after several annoying clicks it goes away.

I found it in the event log as Event 17529 ... not sure if
this is a MS code or just something unique to my machine.

So how do I stop Installer from firing up when I want to
search for a file?

 

Hi SixCard and welcome.

The event may well be related. Easier to work with if you post the whole thing though.

Just open the event and click on the icon below the up/down arrows. That will send a text copy to your clipboard. Paste that here.

 

Thanks for your prompt reply "¦

Actually I found four related events. See below

1001
Detection of product '{91120409-6000-11D3-8CFE-0050048383C9}', feature 'OUTLOOKNonBootFiles' failed during request for component '{72C23EF9-E5CF-11D1-A17F-00A0C90AB50F}'

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

1004
Detection of product '{91120409-6000-11D3-8CFE-0050048383C9}', feature 'OUTLOOKFiles', component '{0337E163-2586-11D2-A185-00A0C90AB50F}' failed. The resource 'C:\WINDOWS\System32\MAPISRVR.EXE' does not exist.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


11706
Product: Microsoft Office XP Standard -- Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\SETUP.HLP.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

11729
Product: Microsoft Office XP Standard -- Configuration failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

Some of those events probably have enough information to allow someone to track down the problem. But there are essential pieces you didn't include. That's why I suggested putting a complete copy in the clipboard and posting it. Easy, quick, automatic, and will have all the information.

 

OK, will try again. Am traveling, so will get back in a week or so.

 

Hello Newt,

As I noted there were four event log entries asociated with this issue. They have been copied/pasted below as you suggested:


Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 09/29/2003
Time: 3:54:29 PM
User: N/A
Computer: DT
Description:
Detection of product '{91120409-6000-11D3-8CFE-0050048383C9}', feature 'OUTLOOKNonBootFiles' failed during request for component '{72C23EF9-E5CF-11D1-A17F-00A0C90AB50F}'

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 09/29/2003
Time: 3:54:03 PM
User: N/A
Computer: DT
Description:
Detection of product '{91120409-6000-11D3-8CFE-0050048383C9}', feature 'OUTLOOKFiles', component '{0337E163-2586-11D2-A185-00A0C90AB50F}' failed. The resource 'C:\WINDOWS\System32\MAPISRVR.EXE' does not exist.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11729
Date: 09/12/2003
Time: 12:13:32 PM
User: N/A
Computer: DT
Description:
Product: Microsoft Office XP Standard -- Configuration failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11706
Date: 09/14/2003
Time: 9:57:06 PM
User: N/A
Computer: DT
Description:
Product: Microsoft Office XP Standard -- Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\SETUP.HLP.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Jon

 

That helps. Thanks.

From Windows Installer FAQ

It appears you have a blown Office install and the MsiInstaller will try to complete it when you start some apps - like the search companion apparently.

Easiest fix I can think of would be to do a re-install of the Office XP app if you have it.

 

Newt, as you suggested, I did remove and re-install the Office program. It appears that the issue has been resolved.

Many thanks.

Jon

 

Great. Glad to hear it worked.