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[Windows fails to update]

Discussion in 'Windows 7' started by robertchar, 2010/10/06.

  1. 2010/10/06
    robertchar

    robertchar Inactive Thread Starter

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    I can not get windows 7 to update. I am unable to download an update agent
     
  2. 2010/10/06
    Arie

    Arie Administrator Administrator Staff

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    Post the last 40/50 lines from WindowsUpdate.log.

    Type %windir%\WindowsUpdate.log in the Start Search box & press Enter
     
    Arie,
    #2

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  4. 2010/10/06
    robertchar

    robertchar Inactive Thread Starter

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    Thank you. Here is the last lines of the log.
    2010-10-06 08:49:13:774 1292 179c Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab are not trusted: Error 0x800b0001
    2010-10-06 08:49:13:988 1292 179c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
    2010-10-06 08:49:13:988 1292 179c Misc WARNING: Error: 0x800b0001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab
    2010-10-06 08:49:13:989 1292 179c Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab are not trusted: Error 0x800b0001
    2010-10-06 08:49:13:990 1292 179c PT WARNING: PTError: 0x800b0001
    2010-10-06 08:49:13:990 1292 179c PT WARNING: PTError: 0x800b0001
    2010-10-06 08:49:13:990 1292 179c PT WARNING: Initialization failed for Protocol Talker Context: 0x800b0001
    2010-10-06 08:49:16:101 1292 179c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
    2010-10-06 08:49:16:101 1292 179c Misc WARNING: Error: 0x800b0001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab
    2010-10-06 08:49:16:102 1292 179c Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab are not trusted: Error 0x800b0001
    2010-10-06 08:49:16:291 1292 179c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
    2010-10-06 08:49:16:292 1292 179c Misc WARNING: Error: 0x800b0001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab
    2010-10-06 08:49:16:292 1292 179c Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab are not trusted: Error 0x800b0001
    2010-10-06 08:49:16:508 1292 179c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
    2010-10-06 08:49:16:509 1292 179c Misc WARNING: Error: 0x800b0001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab
    2010-10-06 08:49:16:509 1292 179c Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab are not trusted: Error 0x800b0001
    2010-10-06 08:49:16:510 1292 179c PT WARNING: PTError: 0x800b0001
    2010-10-06 08:49:16:510 1292 179c PT WARNING: PTError: 0x800b0001
    2010-10-06 08:49:16:510 1292 179c PT WARNING: Initialization failed for Protocol Talker Context: 0x800b0001
    2010-10-06 08:49:16:511 1292 179c DnldMgr WARNING: Server call failed, using default regulation.
    2010-10-06 08:49:16:511 1292 179c DnldMgr * Regulation call complete. 0x800b0001
    2010-10-06 08:49:16:515 1292 179c DnldMgr *********** DnldMgr: New download job [UpdateId = {4AEB5277-44B1-4E7E-B626-6A1FF1168ECC}.100] ***********
    2010-10-06 08:49:16:537 1292 179c DnldMgr * Queueing update for download handler request generation.
    2010-10-06 08:49:16:538 1292 179c DnldMgr Generating download request for update {4AEB5277-44B1-4E7E-B626-6A1FF1168ECC}.100
    2010-10-06 08:49:16:899 1292 179c Handler Generating request for CBS update 4AEB5277-44B1-4E7E-B626-6A1FF1168ECC in sandbox C:\Windows\SoftwareDistribution\Download\cbd9d75b927bdd2d5d92340f10512537
    2010-10-06 08:49:16:903 1292 179c Handler Selecting self-contained because update does not have express payload.
    2010-10-06 08:49:16:903 1292 179c Handler Selected payload type is ptSelfContained
    2010-10-06 08:49:16:903 1292 179c Handler Detected download state is dsHavePackage
    2010-10-06 08:49:16:905 1292 179c Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2010-10-06 08:49:16:906 1292 179c DnldMgr *********** DnldMgr: New download job [UpdateId = {4AEB5277-44B1-4E7E-B626-6A1FF1168ECC}.100] ***********
    2010-10-06 08:49:16:914 1292 179c DnldMgr * All files for update were already downloaded and are valid.
    2010-10-06 08:49:16:941 1292 179c Agent *********
    2010-10-06 08:49:16:941 1292 8a0 AU >>## RESUMED ## AU: Download update [UpdateId = {E7E7C106-BBF5-4B87-89D6-2A5960C9BA0A}, succeeded]
    2010-10-06 08:49:16:941 1292 179c Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
    2010-10-06 08:49:16:941 1292 179c Agent *************
    2010-10-06 08:49:16:941 1292 8a0 AU #########
    2010-10-06 08:49:16:942 1292 179c Report CWERReporter finishing event handling. (00000000)
    2010-10-06 08:49:16:942 1292 8a0 AU ## END ## AU: Download updates
    2010-10-06 08:49:16:942 1292 8a0 AU #############
    2010-10-06 08:49:16:942 1292 8a0 AU Setting AU scheduled install time to 2010-10-07 09:00:00
    2010-10-06 08:49:16:942 1292 8a0 AU Successfully wrote event for AU health state:0
    2010-10-06 08:49:16:943 1292 8a0 AU AU setting pending client directive to 'Install Approval'
    2010-10-06 08:49:16:957 1292 8a0 AU Successfully wrote event for AU health state:0
    2010-10-06 08:49:21:942 1292 179c Report REPORT EVENT: {F162917D-8B7A-48D6-8ECB-4017B8694BB2} 2010-10-06 08:49:16:943-0600 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎Thursday, ‎October ‎07, ‎2010 at 3:00 AM: - Update for Windows 7 for x64-based Systems (KB979538)
    2010-10-06 08:49:21:943 1292 179c Report CWERReporter finishing event handling. (00000000)
    2010-10-06 08:49:25:479 1292 1790 AU Launched new AU client for directive 'Install Approval', session id = 0x1
    2010-10-06 08:49:25:619 3100 1420 Misc =========== Logging initialized (build: 7.3.7600.16385, tz: -0600) ===========
    2010-10-06 08:49:25:620 3100 1420 Misc = Process: C:\Windows\system32\wuauclt.exe
    2010-10-06 08:49:25:618 3100 1420 AUClnt Launched Client UI process
    2010-10-06 08:49:25:784 3100 1420 Misc =========== Logging initialized (build: 7.3.7600.16385, tz: -0600) ===========
    2010-10-06 08:49:25:785 3100 1420 Misc = Process: C:\Windows\system32\wuauclt.exe
    2010-10-06 08:49:25:785 3100 1420 Misc = Module: C:\Windows\system32\wucltux.dll
    2010-10-06 08:49:25:784 3100 1420 CltUI AU client got new directive = 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0
     
  5. 2010/10/06
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #4
  6. 2010/10/19
    robertchar

    robertchar Inactive Thread Starter

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    I put windows disk in and did a repair installation which worked. Now I have my Microsoft outlook ribbon in chinese though and can not get it to change to English.
     
  7. 2010/10/20
    Arie

    Arie Administrator Administrator Staff

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