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Windows Explorer is not working properly

Discussion in 'Internet Explorer & Microsoft Edge' started by misss135, 2007/12/07.

  1. 2007/12/07
    misss135

    misss135 Inactive Thread Starter

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    Every 10 - 30 minutes or so, while surfing the web, a message comes up saying "Windows is not working properly ". It then turns off and reloads. It happens a lot. I don't know the cause or why this is happening. I have a laptop with Windows Vista. It happens when I am wireless or plugged in via ethernet cable.
    Please help.
    :mad:
     
    misss135,
    #1
  2. 2007/12/07
    PeteC

    PeteC SuperGeek Staff

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    misss135

    Please clarify .....

    The message reads Windows or Windows Explorer is not working properly or ??

    Exact wording please :)
     
    PeteC,
    #2


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  4. 2007/12/07
    misss135

    misss135 Inactive Thread Starter

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    Windows Explorer
    i think
     
    misss135,
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  5. 2007/12/07
    PeteC

    PeteC SuperGeek Staff

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    The computer restarts?
     
    PeteC,
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  6. 2007/12/07
    misss135

    misss135 Inactive Thread Starter

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    No just the internet.
     
    misss135,
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  7. 2007/12/07
    PeteC

    PeteC SuperGeek Staff

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    OK - the problem may lie in an Internet Add-on .....

    In IE go to Tools > Manage Add-ons > Enable or Disable Add-ons. Disable all those that you can and test. If the problem is resolved then re-enable one add-on - test and so on until the problem returns. Then the culprit is known.

    BTW if you do not see the menu bar - File - Edit - View - etc right click on an empty area alongside the Home, etc icons and check Menu Bar. In earlier versions the Menu bar was not shown by default - in the current version it is.
     
    PeteC,
    #6

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