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Windows error and NAV Auto protect

Discussion in 'Legacy Windows' started by Big_D, 2005/07/09.

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  1. 2005/07/09
    Big_D

    Big_D Inactive Thread Starter

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    When I start my computer it shows a box with the text:

    NAV Auto Protect
    Unable to determain location of the configaration files.
    [ok]

    When i click [ok] it shows the login window
    I put in the password and click ok.
    then a error window with the text:

    exploere caused an invalid fault page in module exploere.exe at 017f:00401f31

    After showing the error, windows stops booting and my only options are to reset or shutdown.
     
    Big_D,
    #1
  2. 2005/07/10
    TonyT

    TonyT SuperGeek Staff

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    Sounds like system is infected w/ something. many malware now target av programs and corrupt them. If made a Norton rescuse disk set then boot with it.

    Other option is to try booting in Safe Mode. Press the F8 key during reboot until get a menu & select Safe mode (no networking). If get to desktop, use add-remove programs and select Norton there. The uninstall for Norton will give an option to Repair it.
     
    TonyT,
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