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Resolved Windows Defender will not update

Discussion in 'Windows XP' started by chas berlin, 2009/10/03.

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  1. 2009/10/03
    chas berlin

    chas berlin Inactive Thread Starter

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    I get error code 0x80070422 when I try to update.
    Checked online and nothing resolved this.
     
    Last edited: 2009/10/03
    chas berlin,
    #1
  2. 2009/10/04
    Arie

    Arie Administrator Administrator Staff

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    You might want to indicate what you tried, so we don't repeat stuff...

    Now 0x80070422 normally means that a required service is not running or has been disabled.

    It can also happen if you are infected with Vundo.
     
    Arie,
    #2


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  4. 2009/10/04
    chas berlin

    chas berlin Inactive Thread Starter

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    Did a couple scans and apparently no Vundo.
    I didn't try anything as I couldn't find any decent fix online. A scan was suggested (forget which) and it was neg. Also scanned w/ Malwarebytes and AntiVir - both negative.
    Made some changes to speed up startup/shutdown a wk or so back.
    Do you know what I should look for?
     
    chas berlin,
    #3
  5. 2009/10/04
    Arie

    Arie Administrator Administrator Staff

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    Check and see if the Background Intelligent Transfer Service, DCOM Server Process Launcher and Automatic Updates services are set to Automatic.

    These should all running.
     
    Arie,
    #4
  6. 2009/10/04
    chas berlin

    chas berlin Inactive Thread Starter

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    Where do I find Background Intelligent Transfer Service, DCOM Server Process Launcher?
    The auto updates are turned off, as I'm done w/ MS giving me files I don't want. Don't recall what the issue was, but once I turned off the auto updates the problem disappeared.
     
    chas berlin,
    #5
  7. 2009/10/04
    TopFarmer

    TopFarmer Well-Known Member

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    Start-run-type in services.msc , be sure that the services are running that was posted by Arie.
     
    TopFarmer,
    #6
    chas berlin likes this.
  8. 2009/10/04
    chas berlin

    chas berlin Inactive Thread Starter

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    They're started and set to auto except auto updates as I said.
     
    chas berlin,
    #7
  9. 2009/10/04
    chas berlin

    chas berlin Inactive Thread Starter

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    2nd thought, I've had no trouble manually updating Windows Defender until now, and Windows Updates has been turned off for months now.
     
    Last edited: 2009/10/04
    chas berlin,
    #8
  10. 2009/10/05
    chas berlin

    chas berlin Inactive Thread Starter

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    On the MS website it suggested restarting Windows if Defender won't update. I decided to re-download Defender - still wouldn't update, but at least I have the latest ver. I then restarted the computer and it now seems to work fine.
    I'll wait a day or two to see if it's all OK before marking this "resolved ".
     
    chas berlin,
    #9
  11. 2009/10/05
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Have you by any chance installed the new Microsoft Security Essentials? If so, I believe it disables Win Defender.
     
    Steve R Jones,
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  12. 2009/10/05
    Arie

    Arie Administrator Administrator Staff

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    The Automatic Update service should be set to Automatic & started. If you have AU set to not to download updates in Control Panel, the AU service will have no impact on it.
     
    Arie,
    #11
  13. 2009/10/05
    chas berlin

    chas berlin Inactive Thread Starter

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    Steve, no I don't have this. I typically avoid MS.
     
    chas berlin,
    #12
  14. 2009/10/05
    chas berlin

    chas berlin Inactive Thread Starter

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    Arie, I wish I could remember what happened, but there was a problem and resolution was turning of AU. Once I turned it off the computer was fine.
     
    chas berlin,
    #13
  15. 2009/10/05
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    So which Windows Defender are you trying to update:p:confused::eek:
     
    Steve R Jones,
    #14
  16. 2009/10/05
    chas berlin

    chas berlin Inactive Thread Starter

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    Ver 1.1.1593.0
     
    chas berlin,
    #15
  17. 2009/10/05
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Sorry. I was trying to be funny in my last post.
     
    Steve R Jones,
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  18. 2009/10/05
    Arie

    Arie Administrator Administrator Staff

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    With that service off, you aren't going to be able to have Defender update itself.
     
    Arie,
    #17
  19. 2009/10/05
    chas berlin

    chas berlin Inactive Thread Starter

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    :d:d:d:d:d
    Smiles not working!
     
    Last edited: 2009/10/05
    chas berlin,
    #18
  20. 2009/10/05
    chas berlin

    chas berlin Inactive Thread Starter

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    My solution was to update manually. In the past this has apparently been fine.
     
    chas berlin,
    #19
  21. 2009/10/22
    chas berlin

    chas berlin Inactive Thread Starter

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    All right, I decided to turn auto updates back on (I hope I won't regret this), though I set it to manual, so at least I'll have some say in the junk MS wants to stick into my box.
     
    chas berlin,
    #20
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