Windows 98 Won't Shut Down

When I try to shut down Windows 98 , it just keeps rebooting. So in order to shut it down I have to turn off the power. Any ideas as to what is causing this problem and how to fix it.

Thanks,
Tar Heel

 

If you're running W98 se, try these 2 links.

http://support.microsoft.com/defaul...port/kb/articles/Q202/6/33.ASP&NoWebContent=1

http://support.microsoft.com/defaul...port/kb/articles/Q239/8/87.ASP&NoWebContent=1

The 2nd one looks more promising.

 

Does it get to the point right when it should shut off and instead reboots?
Do you have a PCI internal modem installed?
or
Did this occur after just installing the PCI modem?
Remove modem, and boot and then shut down. If the problem goes away, put modem in anti static bag, and get an external serial port modem. You may choose a USB, but would rather have a serial port myself.

 

Thanks for the suggestions everyone. I will try them and get back with you'all.

Tar Heel

 

Interesting.
Just as a test, give this a try:

Create a new shortcut on the desktop: Right click on the desktop,
and choose New, Shortcut.

Use this(select and copy then paste) in the command line:

C:\WINDOWS\RUNDLL.EXE C:\WINDOWS\SYSTEM\Shell32.dll,SHExitWindowsEx 1

Doubleclick on that shortcut ... does it shutdown ?

Best

 

HI,
Would it be possible for you to try one more trick ? If so can you do the following and see if that will solve the issue you are having;
Step 1: Go to Start
Step 2: Programs
Step 3: Accessories
Step 4: System Tools
Step 5: System Information
Step 6: On the window that appears, at the top click on tools
Step 7: Select System Configuration utility
Step 8: Select general tab
Step 9: Advanced
Step10: Check "disable fast shutdown "...then ok

Keep us posted...