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Windows 7 cross-activation problem on 2 PCs

Discussion in 'Windows 7' started by IvanH, 2009/11/13.

  1. 2009/11/13
    IvanH

    IvanH Well-Known Member Thread Starter

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    Cut the story short, how can I de-activate the license from a PC?

    The full story:
    After upgrading an HP dv6-1244XT notebook from pre-installed Vista Home Premium 32-bit to Windows 7 Home Premium 32-bit (provided by HP through the upgrade program), I checked that the installed Windows 7 on the HP notebook had been activated (Start > type and select "activate windows "). It was already a month ago.

    But there were some issues that HP could not resolved. So, I tried to investigate the problem. I used the HP provided Windows 7 DVD disc to install Windows 7 on another notebook (but this time I un-checked the "automatic activation" during installation.) But after the installation, I found that the Windows 7 was activated on the test notebooke. (Looks to be loophole).

    But on the next day, the HP notebook prompted me for activation AGAIN. I entered the same product key but not accepted. Windows 7 prompted me with a few options including enter a new product key, or contact Microsoft. I clicked contact Microsoft but it became HP Customer Assistant screen that could not detact my Internet connection. So I got no help from Microsoft nor HP on this issue.

    I think I need to de-activate the license on the test notebook, and try to re-enter the license key on the HP notebook.

    Any advice?
     
  2. 2009/11/14
    Admin.

    Admin. Administrator Administrator Staff

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    You'll have to contact HP. I think you have Windows OEM DVD from HP.
     

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  4. 2009/11/14
    IvanH

    IvanH Well-Known Member Thread Starter

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    Arie, that's my plan on coming Monday if nothing could be done over the weekend.
     

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