Windows 2003 server hangs after every reboot

Hi All,

We have a Windows 2003 server ( Model: HP Proliant DL385 ) running SQL
Server 2000, in which we always experience issues. The issue is that
Windows Server 2003 hangs after every reboot. Sometimes, it has also
bluescreened and has created a memory dump. First time, when it
bluescreened, the memory dump points to cpqteam.sys and the second
time it pointed to afd.sys. On speaking to HP, they asked us to update
the Proliant support pack and NCU, but that didn't helped for a longer
period. The Server will come to normal after 8 successive reboots. The
server also throws the event viewer with the following log such as
Browser error, during hang.

Model is HP Proliant DL385 G2, 4Gb RAM, 2.Ghz AMD Opteron processor, Windows 2003 server standard edition R2 SP2, PSP 8.10.

Troubleshooting done by us so far:

1) Network teaming uninstalled and re-installed
2) Network card drivers uninstalled and re-installed from device
manager.
3) HP PSP and NCU updated to new version
4) HP has replaced the motherboard too , but of no use.

Hence, I am posting my issue to all fellow members and kindly request
them to share their thoughts, If anyone would have experienced similar
issue in the past.

NOTE: we have the DNS and WINS Settings pointing to correct DNS and
WINS Servers.
_________________
Regards

 

Does this only happen on reboot. That is, unless you reboot, is the server stable and carry on working without crashing for days if not weeks on end?

When you say the server works after 8 reboots: is that around 8 reboots or precisely 8 reboots every time?

Do you have any USB devices attached to the server? For that matter, any external devices?

Do you have printers set up on the server. If so how are they connected to the server and what make and models are they?

Do you have a tape drive in the server?

 

Hi rs121

Welcome to the BBS!

Very good questions by ReggieB answer those first!

At the first opportunity run chkdsk /r on each drive/partition!

Do below in order presented!

To look at you system:
D/L RSIT http://images.malwareremoval.com/random/RSIT.exe
Run it post both logs here.

First thing cover your as* do the below!
=========================================

To add System Restore to Server 2003

http://www.windowsreference.com/wind...n-server-2003/
Install it and do a Restore point
=========================================
Redundant Registry backup!
ERUNT Registry backup http://www.larshederer.homepage.t-online.de/erunt/
Install let it add entry to Startup and let it back up now.
=========================================
Cleanup, get and run these Cleaners

D/L install and run ATF-Cleaner clear all except passwords in all browsers you have. Run repeatedly until no more found.

http://www.majorgeeks.com/ATF_Cleaner_d4949.html

D/L and install CCleaner: Clean temps and Registry. Run both (temp and registry) repeatedly until no more found.
http://www.ccleaner.com/download/builds get Slim version
=========================================

Clean and update Java
Cleanup old Java and update to newest version, this program will do it all for you.

Download JavaRa http://prm753.bchea.org/JavaRa.html

Unzip it, run it, cleanup old versions then use the update, chose Jucheck first and if you do not have Jucheck then chose Update using Sun. Then click Additional tasks and check "remove Useless JRE files.
=========================================

Finally confirm no Malware

D/L Xclean_Micro http://www.xblock.com/download/xclean_micro.exe
No install, run it delete all it finds decline to reboot on each item found, until the program finishes then reboot.

Xclean will run minimized and will pop up a window if it finds anything. If it finds nothing it will exit.

Please make a note of what it found if any as this might indicate a deeper Malware diag.

Get back with detailed Status.

Mike

 

Must be fixed so please let us know what you did to fix it.

Others may have a similar problem and your experience may help them!

Mike