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windows 2000 suddenly resets as if new

Discussion in 'Legacy Windows' started by ppeetteerr, 2011/10/29.

  1. 2011/10/29
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    Hello,
    I am running Windows 2000 on my Dell pc. It has worked perfectly well until now.
    The other day it was slow to open up things so I turned it off and then restarted it but it has started up as if it is the first time of using.
    All my programs are still there but are empty as if they had not been used and when I open them they are requsting set-up.
    All the Word documents and folders etc I had on the desktop have gone, all of my contacts in Outlook have gone, all the photos and details in my programs are gone.
    Basically all the programs are there but it is as if its the first time indos 2000 has been installed.
    Can you offer any advise please
    Regards
    peter
     
    Last edited: 2011/10/29
    ppeetteerr,
    #1
  2. 2011/10/29
    markp62

    markp62 Geek Member Alumni

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    I have seen your situation on other computers, and I believe you are infected. Your malware took over when you restarted. You can verify my suspicions by setting your Folder Options to show all Hidden and System files, and see what reappears.
     
    markp62,
    #2


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  4. 2011/10/29
    rsinfo

    rsinfo SuperGeek Alumni

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    rsinfo,
    #3
  5. 2011/10/30
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Its possible your original user profile is corrupt and you are now using a new/different Windows User profile.
     
    Steve R Jones,
    #4
  6. 2011/10/30
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    Hello Mark,
    I set the folders to 'show all' but nothing reappeared
    Any advise please
    Regards
     
    ppeetteerr,
    #5
  7. 2011/10/30
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    Hello RSINFO,
    I clicked on the 'this post' link but it didn't take me to a specific post, it just took me to the 'Malware and Virus Removal' forum
    Any advise please
    Regards
     
    ppeetteerr,
    #6
  8. 2011/10/30
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    Hello Steve,
    Is there any way to correct/repair this
    Regards
     
    ppeetteerr,
    #7
  9. 2011/10/30
    PeteC

    PeteC SuperGeek Staff

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    Yes - please read this at the head of the forum and post the logs requested in a new thread.
     
    PeteC,
    #8
  10. 2011/10/31
    Arie

    Arie Administrator Administrator Staff

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    When you log on, do you get a message stating that "you have been logged into a temporary profile "?
     
    Arie,
    #9
  11. 2011/11/01
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    Hello Arie,
    No I don't.
    I used a free program called Recuva to possibly find some files but found nothing
    Can I post a hijackthis log here
    Regards
     
    ppeetteerr,
    #10
  12. 2011/11/01
    PeteC

    PeteC SuperGeek Staff

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    No - they are only permitted in the Malware & Virus Removal forum - see my post #8.

    Please follow the instructions there - HijackThis logs are not required.
     
    PeteC,
    #11
  13. 2011/11/11
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    Hello,
    Thanks for your help. Although I havn't yet resolved the issue, this forum advised me it is probably a malware problem so can you please close this thread as I am now resolving on Malware forum.
    Regards
     
    ppeetteerr,
    #12
  14. 2011/11/11
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
    #13

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