Windows 2000 sp4 with citrix metaframe 4.0 [dump data]

This is the dump file with the best switches i know for analyzing. Could anyone tell me the problem? I have heard this relates to a hardware issue due to the IRQ referenced but I would like to find out what hardware. Thanks!


1: kd> !analyze -v;r;kv;lmtn
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00350097, memory referenced
Arg2: 0000001c, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 80415c1c, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 00350097

CURRENT_IRQL: 1c

FAULTING_IP:
nt!ExpBoostOwnerThread+2c
80415c1c 8a4063 mov al,[eax+0x63]

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

LAST_CONTROL_TRANSFER: from 80415c1c to 8046b1ac

STACK_TEXT:
bed40a70 80415c1c ffffffff 86acf468 bed40aa0 nt!KiTrap0E+0x210
bed40ae4 80415e9a 00000001 88845588 88845568 nt!ExpBoostOwnerThread+0x2c
bed40b10 8041547c 00000000 beb6f940 86669008 nt!ExpWaitForResource+0x166
bed40b28 beb66d64 88845500 86acf468 bed40b60 nt!ExAcquireResourceSharedLite+0xc6
WARNING: Stack unwind information not available. Following frames may be wrong.
bed40b38 beb6759e 86669008 00000000 00000001 cdm+0x3ad64
bed40b60 beb58563 8666904c 00000000 beb5745a cdm+0x3b59e
bed40b90 beb59023 87418448 00000000 00000000 cdm+0x2c563
bed40be8 beb5958d 86ffdb68 87418448 00000000 cdm+0x2d023
bed40c40 beb58950 887f51a8 bed40c6c 00000002 cdm+0x2d58d
00000000 00000000 00000000 00000000 00000000 cdm+0x2c950


STACK_COMMAND: kb

FOLLOWUP_IP:
cdm+3ad64
beb66d64 eb06 jmp cdm+0x3ad6c (beb66d6c)

FAULTING_SOURCE_CODE:


SYMBOL_STACK_INDEX: 4

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: cdm+3ad64

MODULE_NAME: cdm

IMAGE_NAME: cdm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 43d94e24

FAILURE_BUCKET_ID: 0xA_cdm+3ad64

BUCKET_ID: 0xA_cdm+3ad64

Followup: MachineOwner
---------

eax=8908e13c ebx=0000000a ecx=00000000 edx=40000000 esi=80415c1c edi=00350097
eip=8046b1ac esp=bed40a5c ebp=bed40a70 iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
nt!KiTrap0E+0x210:
8046b1ac f7457000000200 test dword ptr [ebp+0x70],0x20000 ss:0010:bed40ae0=00010282
ChildEBP RetAddr Args to Child
bed40a70 80415c1c ffffffff 86acf468 bed40aa0 nt!KiTrap0E+0x210 (FPO: [0,0] TrapFrame @ bed40a70)
bed40ae4 80415e9a 00000001 88845588 88845568 nt!ExpBoostOwnerThread+0x2c (FPO: [0,0,1])
bed40b10 8041547c 00000000 beb6f940 86669008 nt!ExpWaitForResource+0x166 (FPO: [Non-Fpo])
bed40b28 beb66d64 88845500 86acf468 bed40b60 nt!ExAcquireResourceSharedLite+0xc6 (FPO: [Non-Fpo])
WARNING: Stack unwind information not available. Following frames may be wrong.
bed40b38 beb6759e 86669008 00000000 00000001 cdm+0x3ad64
bed40b60 beb58563 8666904c 00000000 beb5745a cdm+0x3b59e
bed40b90 beb59023 87418448 00000000 00000000 cdm+0x2c563
bed40be8 beb5958d 86ffdb68 87418448 00000000 cdm+0x2d023
bed40c40 beb58950 887f51a8 bed40c6c 00000002 cdm+0x2d58d
00000000 00000000 00000000 00000000 00000000 cdm+0x2c950
start end module name
80062000 80076460 hal halmacpi.dll Thu Mar 20 21:04:42 2003 (3E7A733A)
80400000 805a29c0 nt ntkrnlmp.exe Thu Oct 06 05:20:25 2005 (4344EC59)
a0000000 a0190000 win32k win32k.sys unavailable (FFFFFFFE)
a0190000 a01b3000 atiraged atiraged.dll unavailable (FFFFFFFE)
a01b3000 a022c000 vdtw30 vdtw30.dll unavailable (FFFFFFFE)
a07e0000 a07ed000 RDPDD RDPDD.dll unavailable (FFFFFFFE)
b8838000 b883a7a0 TDPIPE TDPIPE.SYS Fri Mar 21 16:43:10 2003 (3E7B876E)
bbd09000 bbd0b9a0 pdrframe pdrframe.sys Mon Apr 11 22:47:54 2005 (425B36DA)
bdab4000 bdac5980 naveng naveng.sys Thu Feb 23 18:37:13 2006 (43FE4729)
bdac6000 bdb87b40 navex15 navex15.sys Thu Feb 23 18:57:28 2006 (43FE4BE8)
be1d4000 be1e9f20 RDPWD RDPWD.SYS Fri Jun 17 02:41:40 2005 (42B270A4)
be23a000 be2712c0 WDICA WDICA.SYS Thu Jan 26 17:34:45 2006 (43D94E85)
be29a000 be2adac0 ipsec ipsec.sys Mon Apr 21 14:19:40 2003 (3EA4363C)
be562000 be564fa0 icareduc icareduc.sys Thu Jan 26 17:34:28 2006 (43D94E74)
be70e000 be7303c0 Fastfat Fastfat.SYS Wed Jan 15 14:48:39 2003 (3E25BB17)
be869000 be877fe0 Cdfs Cdfs.SYS Tue Apr 15 23:58:53 2003 (3E9CD4FD)
be911000 be94b440 srv srv.sys Tue May 03 04:10:42 2005 (42773202)
be95c000 be95f300 pdcrypt1 pdcrypt1.sys Mon Apr 11 22:48:00 2005 (425B36E0)
beab4000 beabc240 Fips Fips.SYS Tue May 09 11:28:29 2000 (39182E9D)
beb2c000 beb74e00 cdm cdm.sys Thu Jan 26 17:33:08 2006 (43D94E24)
bebfd000 bec05a60 termdd termdd.sys Fri Mar 21 16:43:08 2003 (3E7B876C)
bed55000 bed571c0 ctxsmcdrv ctxsmcdrv.sys Mon Apr 11 22:48:23 2005 (425B36F7)
beda5000 bedc24a0 afd afd.sys Wed Apr 30 04:45:29 2003 (3EAF8D29)
beea7000 beea9dc0 ndisuio ndisuio.sys Wed Jan 15 14:55:21 2003 (3E25BCA9)
bf7f3000 bf845000 eeCtrl eeCtrl.sys Tue Apr 11 20:14:07 2006 (443C464F)
bf845000 bf8a9ca0 mrxsmb mrxsmb.sys Thu Jan 20 02:25:21 2005 (41EF5CE1)
bf8bc000 bf8e5900 rdbss rdbss.sys Thu Dec 02 22:37:11 2004 (41AFDF67)
bf9ba000 bfa0f000 savrt savrt.sys Fri Feb 04 23:03:24 2005 (4204458C)
bfa0f000 bfa23000 Savrtpel Savrtpel.sys Fri Feb 04 23:03:26 2005 (4204458E)
bfa23000 bfa81000 SPBBCDrv SPBBCDrv.sys Wed Mar 30 23:07:48 2005 (424B7794)
bfa81000 bfaa8e00 netbt netbt.sys Wed Jul 16 15:44:26 2003 (3F15AB1A)
bfaa9000 bfac5ac0 SYMEVENT SYMEVENT.SYS Mon Mar 21 22:19:36 2005 (423F8EC8)
bfac6000 bfb05ce0 SYMTDI SYMTDI.SYS Tue Apr 05 14:10:52 2005 (4252D4AC)
bfb06000 bfb541a0 tcpip tcpip.sys Thu May 12 06:24:58 2005 (42832EFA)
bfb81000 bfb846c0 dump_diskdump dump_diskdump.sys Tue Feb 25 14:18:04 2003 (3E5BC16C)
bfbdd000 bfc073a0 update update.sys Wed Apr 16 00:22:01 2003 (3E9CDA69)
bfc08000 bfc23b40 ks ks.sys Wed Apr 16 00:02:11 2003 (3E9CD5C3)
bfc36000 bfc59060 rdpdr rdpdr.sys Fri Mar 21 16:43:14 2003 (3E7B8772)
bfc82000 bfc98ba0 ndiswan ndiswan.sys Tue Apr 29 19:05:01 2003 (3EAF051D)
bfc99000 bfcbf600 e1000nt5 e1000nt5.sys Wed Jun 29 13:47:51 2005 (42C2DEC7)
bfcc0000 bfcd11c0 atiragem atiragem.sys Fri Nov 05 18:43:11 1999 (38236B8F)
bfcd2000 bfcd5e80 cdfdrv cdfdrv.sys Tue Mar 22 18:58:02 2005 (4240B10A)
bfcf2000 bfcf5580 vga vga.sys Sat Sep 25 14:37:40 1999 (37ED1674)
bfcfa000 bfcfdec0 dump_mraid2k dump_mraid2k.sys Fri Nov 10 22:27:55 2000 (3A0CBCBB)
bfd32000 bfd35e60 TDI TDI.SYS Wed Jan 15 14:56:26 2003 (3E25BCEA)
bfd42000 bfd442e0 ndistapi ndistapi.sys Wed Jan 15 14:54:15 2003 (3E25BC67)
bfd5b000 bfd5e640 serenum serenum.sys Wed Jan 15 14:47:01 2003 (3E25BAB5)
bfe1b000 bfe2e440 imnt imnt.sys Fri Aug 23 07:54:43 2002 (3D662283)
bfe2f000 bfe44be0 Mup Mup.sys Thu Dec 02 22:37:23 2004 (41AFDF73)
bfe45000 bfe58020 snapman snapman.sys Fri Nov 21 05:17:54 2003 (3FBDE652)
bfe59000 bfe89ee0 timntr timntr.sys Wed Oct 29 04:09:42 2003 (3F9F83D6)
bfe8a000 bfeb3aa0 NDIS NDIS.sys Tue Apr 29 19:05:01 2003 (3EAF051D)
bfeb4000 bff31800 Ntfs Ntfs.sys Wed Jun 04 18:11:33 2003 (3EDE6E95)
bff32000 bff437c0 KSecDD KSecDD.sys Sat Sep 20 20:32:19 2003 (3F6CF193)
bff44000 bff561c0 Dfs Dfs.sys Tue Feb 11 21:19:06 2003 (3E49AF1A)
bff57000 bff6fba0 CtxSbx CtxSbx.sys Mon Apr 11 22:48:50 2005 (425B3712)
bff70000 bff820c0 SCSIPORT SCSIPORT.SYS Fri May 16 21:11:02 2003 (3EC58C26)
bff83000 bff98180 atapi atapi.sys Tue Apr 01 13:08:25 2003 (3E89D599)
bff99000 bffba9c0 dmio dmio.sys Wed Jan 15 14:47:04 2003 (3E25BAB8)
bffbb000 bffd7220 ftdisk ftdisk.sys Mon Mar 31 17:21:58 2003 (3E88BF86)
bffd8000 bffffc20 ACPI ACPI.sys Wed Jan 15 14:44:22 2003 (3E25BA16)
eb000000 eb00e6a0 pci pci.sys Wed Jan 15 14:44:07 2003 (3E25BA07)
eb010000 eb01b680 isapnp isapnp.sys Wed Jan 15 14:43:47 2003 (3E25B9F3)
eb020000 eb028700 CLASSPNP CLASSPNP.SYS Wed Jan 15 14:42:51 2003 (3E25B9BB)
eb030000 eb03b440 vsp vsp.sys Wed Jul 06 21:12:18 2005 (42CC8172)
eb040000 eb04d760 CtxAltStr CtxAltStr.sys Mon Apr 11 23:04:42 2005 (425B3ACA)
eb060000 eb06c4c0 VIDEOPRT VIDEOPRT.SYS Wed Jan 15 14:47:20 2003 (3E25BAC8)
eb070000 eb07b680 i8042prt i8042prt.sys Wed Apr 16 00:00:59 2003 (3E9CD57B)
eb080000 eb08f400 serial serial.sys Wed Apr 16 00:19:39 2003 (3E9CD9DB)
eb090000 eb09ca80 rasl2tp rasl2tp.sys Tue Apr 29 19:05:06 2003 (3EAF0522)
eb0a0000 eb0abc40 raspptp raspptp.sys Wed May 14 19:47:00 2003 (3EC2D574)
eb0b0000 eb0bea20 parallel parallel.sys Wed Jan 15 14:47:14 2003 (3E25BAC2)
eb0e0000 eb0e9ce0 NDProxy NDProxy.SYS Thu Sep 30 19:25:35 1999 (37F3F16F)
eb0f0000 eb0f8fa0 Npfs Npfs.SYS Sat Oct 09 19:58:07 1999 (37FFD68F)
eb100000 eb108680 msgpc msgpc.sys Wed Jan 15 14:54:25 2003 (3E25BC71)
eb110000 eb1181a0 netbios netbios.sys Tue Oct 12 15:34:19 1999 (38038D3B)
eb280000 eb285520 PCIIDEX PCIIDEX.SYS Tue Feb 25 13:31:08 2003 (3E5BB66C)
eb288000 eb28f4c0 MountMgr MountMgr.sys Tue Feb 10 14:47:53 2004 (40293569)
eb290000 eb295180 sym_hi sym_hi.sys Sat Sep 25 15:11:49 1999 (37ED1E75)
eb298000 eb29f720 disk disk.sys Wed Jan 15 14:43:05 2003 (3E25B9C9)
eb2a0000 eb2a63c0 cryptstd cryptstd.sys Wed Jun 19 15:45:17 2002 (3D10DF4D)
eb2a8000 eb2ad4a0 crdisk crdisk.sys Wed Jun 19 15:45:49 2002 (3D10DF6D)
eb2b0000 eb2b4400 ptilink ptilink.sys Wed Jan 15 14:47:15 2003 (3E25BAC3)
eb2b8000 eb2bc8c0 TDTCP TDTCP.SYS Fri Mar 21 16:43:08 2003 (3E7B876C)
eb2c0000 eb2c40e0 raspti raspti.sys Fri Oct 08 16:45:10 1999 (37FE57D6)
eb2d0000 eb2d7d00 wanarp wanarp.sys Fri Aug 16 08:25:01 2002 (3D5CEF1D)
eb348000 eb34ca60 flpydisk flpydisk.sys Wed Jan 15 14:42:52 2003 (3E25B9BC)
eb350000 eb356d60 tifsfilt tifsfilt.sys Wed Oct 29 04:09:56 2003 (3F9F83E4)
eb358000 eb35dec0 kbdclass kbdclass.sys Thu Feb 20 11:37:30 2003 (3E55044A)
eb368000 eb36d400 mouclass mouclass.sys Thu Feb 20 11:37:45 2003 (3E550459)
eb370000 eb376a20 EFS EFS.SYS Wed Jan 15 14:46:55 2003 (3E25BAAF)
eb388000 eb38e100 parport parport.sys Wed Jan 15 14:47:13 2003 (3E25BAC1)
eb398000 eb39e580 fdc fdc.sys Wed Jan 15 14:42:51 2003 (3E25B9BB)
eb3a0000 eb3a5240 Msfs Msfs.SYS Tue Oct 26 19:21:32 1999 (3816377C)
eb3a8000 eb3aec40 cdrom cdrom.sys Wed Jan 15 14:43:04 2003 (3E25B9C8)
eb410000 eb412a20 BOOTVID BOOTVID.dll Wed Nov 03 20:24:33 1999 (3820E051)
eb414000 eb416d00 PartMgr PartMgr.sys Wed Jan 15 14:43:07 2003 (3E25B9CB)
eb418000 eb41bec0 mraid2k mraid2k.sys Fri Nov 10 22:27:55 2000 (3A0CBCBB)
eb41c000 eb41f180 ctxpidmn ctxpidmn.sys Mon Apr 11 22:48:54 2005 (425B3716)
eb500000 eb501d20 Diskperf Diskperf.sys Wed Feb 12 16:34:38 2003 (3E4ABDEE)
eb502000 eb503b80 dmload dmload.sys Wed Jan 15 14:47:06 2003 (3E25BABA)
eb514000 eb515ca0 Fs_Rec Fs_Rec.SYS Wed Jan 15 14:53:30 2003 (3E25BC3A)
eb51c000 eb51de40 rasacd rasacd.sys Sat Sep 25 14:41:23 1999 (37ED1753)
eb5a6000 eb5a7860 ParVdm ParVdm.SYS Mon Sep 27 23:28:16 1999 (37F035D0)
eb5ba000 eb5bba60 uphcleanhlp uphcleanhlp.sys Fri Mar 05 00:43:35 2004 (40481387)
eb5c8000 eb5c8f80 WMILIB WMILIB.SYS Sat Sep 25 14:36:47 1999 (37ED163F)
eb5c9000 eb5c9b00 pciide pciide.sys Wed Jan 15 14:43:03 2003 (3E25B9C7)
eb5ed000 eb5eda40 audstub audstub.sys Sat Sep 25 14:35:33 1999 (37ED15F5)
eb5f8000 eb5f8d80 swenum swenum.sys Sat Sep 25 14:36:31 1999 (37ED162F)
eb604000 eb6049e0 Null Null.SYS Sat Sep 25 14:34:58 1999 (37ED15D2)
eb607000 eb607f80 mnmdd mnmdd.SYS Sat Sep 25 14:37:40 1999 (37ED1674)

Unloaded modules:
bbdcd000 bbdd0000 pdrframe.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bcdb6000 bcdba000 pdcrypt1.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bed8d000 bed90000 pdrframe.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bd5c2000 bd5c6000 pdcrypt1.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bd68e000 bd691000 pdrframe.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bd9fc000 bda00000 pdcrypt1.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bdc50000 bdc62000 naveng.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bdc62000 bdd24000 navex15.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bf8e6000 bf8f8000 naveng.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
bf8f8000 bf9ba000 navex15.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
eb260000 eb269000 redbook.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
eb380000 eb385000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
bfcfa000 bfcfd000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000

 

Hardware error

Hi,

Your windows is crashed at IRQL x'1c' and it is the timer IRQL. This is the sign of hardware error. Most probably it is faulty ram or CPU.


<<<
Arg1: 00350097, memory referenced
Arg2: 0000001c, IRQL <-- timer IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 80415c1c, address which referenced memory
>>>