I hope someone can help. I am running Windows 10 64 bit HP system and recently upgraded my DSL from 6 mbsp to 15 mbsp to be able to download video on demand for the tv (which has improved) and also use a roku with my computer. After the upgrade, the internet speed didn't seem to be any faster so contacted my ISP and they sent out a tech. He checked it out and the speed coming in is right where it is supposed to be at 18 mbsp. His laptop connected to the modem ran very fast both connected to the modem and wirelessly, but he was using Windows 7. He said that there is a problem with Windows 10 and internet speed. I have tried a few things I found on the internet such as stopping automatic updates for Windows, apps running in the background, and disabling whatever was suggested, but nothing helps. I would love to have the speed that the tech showed me, so how can I get it?