Resolved Windows 10 fail

I am not sure what is going on. My backup laptop I decided to do the upgrade from windows 7 to 10. The 10 failed and would not install. It even had some troubleshooting to try and fix but it would not fix and so I tried to restore it no restore point available. So it wanted to reboot then I get the screen of black death and a flashing cursor and it will just keep automatically keep rebooting itself. So I had my windows 7 disk and so I reinstalled windows 7. It will come up now but it now says I have no drivers for internet wifi no connections available. I need to get a ethernet cord so I can get internet but windows 10 still shows on boot up it asks which one to load each time now. Not sure how to get rid of 10 on boot up any suggestions? Once I get an ethernet I can probably reinstall drivers to get wifi back I hope. I hope this is in the right place if not please move for me thanks.

 

Well, I do not even know how to even reinstall windows 10 since it just popped up for me to install it. I wanted to check it out,but not sure about it now lol. What do you suggest?

 

Ok, but is there any way to get rid of windows 10 that it says is on there that will not boot up on start up?

 

Evan, I saw this regarding an error 80240020 when installing W10.

Fix for the 80240020 error when trying to install Windows 10

Would this be any help to jennmay? Neil.

 

Yeah 7 will load up, but I can not get on the internet even with an ethernet connection directly plugged into laptop not sure what has happened. 10 is showing on start up as well. Will try your suggestion to remove 10 from boot up.

 

OK I was able to remove the windows 10 from start up thank you. Will not connect to internet. I have exclamations on ethernet controller,network controller,pci simple communications controller, and sm bus controller says these drivers for this device is not installed. with a code 28

 

It is a Dell Inspiron 15 N5050

 

Do you have the Dell Service Tag?

 

Yes it is Service tag number is 5GLHRR1 or express service code is 11887471549

 

Go to this link Dell Support Click on Drivers and Downloads or have it scan your machine.

 

I can't since I can not get online. I am not sure which drivers I need if I knew I could use a flash drive and then put on the laptop. I looked and did not see the ones I needed listed.

 

Hi jennmay, I went to Dell site and put in your Service Tag info and here is the page that comes up. Note the comment about W10!
http://www.dell.com/support/home/us/en/04/product-support/servicetag/5GLHRR1/drivers?DCP=DndTag&s=DHS
I would think that the Realtek Network drivers should get you on the web. Neil.

 

Ok that solved one issue the ethernet driver went away as saying it needed a driver. It now needs network controller,pci simple communications controller, and sm bus controller sp still no connectios showing for me to connect.

 

Thanks Neil for the back up.

 

I guess i just had a blonde moment because I am able to get online with an ethernet cord plugged into my router and now it is online and searching and installing the drivers I need so far still working on that it is taking some time. The only other issue I see is now my computer recovery c is in red for storage. 204mb of 19.5 gb is all that is left never been like that before not sure what is going on with that. Nothing on it since fresh install of windows 7 have not even got google chrome on it yet using IE for the moment. Does the win 10 files need to be removed or something?

 

grr maybe I spoke to soon says it failed to install the drivers that it wanted to fix.