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WIN10 Blue Screen

Discussion in 'Windows 10' started by Ken, 2018/09/12.

  1. 2018/09/12
    Ken

    Ken Well-Known Member Thread Starter

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    I have a HP dc7800 desktop that gets a blue screen about 3 minutes after cold Startup. It says "Driver Power State Failure" and requires a Restart. How do I fix?
     
    Ken,
    #1
  2. 2018/09/12
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Have you tried updating your Graphics driver?
    Right click Start > Device Manager > Display Adapter
     

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  4. 2018/09/13
    Ken

    Ken Well-Known Member Thread Starter

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    There is no update available.
     
    Ken,
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  5. 2018/09/13
    PeteC

    PeteC SuperGeek Staff

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    I suggest that you check for updated graphics drivers directly at HP rather than rely on Windows - if indeed you have the latest driver try uninstalling it and rebooting - Windows should reinstall the driver.

    Apparently other factors apart from drivers can cause this issue - see ....

    Help with Blue Screen "Driver Power State Failure"
     
  6. 2018/09/13
    Ken

    Ken Well-Known Member Thread Starter

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    HP does not list the graphics driver and the the other forum reference is for a laptop and the power setting choices are different than a desktop.
    At least my problem only happens sometimes only once a day at startup.
    Thanks,
    KB
     
    Ken,
    #5
  7. 2018/09/13
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Have you tried a "Rollback of driver" ?
    Or a Reset to a date prior to problem?
     
  8. 2018/09/13
    Ken

    Ken Well-Known Member Thread Starter

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    I did a complete restore from backup and the problem went away. After a week it is back only occasionally.
     
    Ken,
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  9. 2018/09/14
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Are you using inboard graphics?
    Can you try a graphics card?
     
  10. 2018/09/14
    Ken

    Ken Well-Known Member Thread Starter

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    Yes, graphics comes from the mother board. I can try a plug in card, but since the problem went away on it's own, I will wait to see if it comes back.
    Thanks, KB
     
    Ken,
    #9
  11. 2018/09/22 at 10:07
    Ken

    Ken Well-Known Member Thread Starter

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    I have not found the direct cause, but since I have been turning the computer on 10 minutes before using it, to let the computer fully digest startup, the blue screen rarely happens.
     
    Ken,
    #10

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