1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Resolved Win10 1709 update errors?

Discussion in 'Windows 10' started by savagcl, 2018/02/08.

  1. 2018/02/08
    savagcl Lifetime Subscription

    savagcl Geek Member Thread Starter

    Joined:
    2003/06/09
    Messages:
    1,559
    Likes Received:
    7
    SYSTEM: Gateway Desktop PC FX6850-51u (PT.GBN02.012) Intel Core i7 2600 (3.40 GHz)
    8 GB DDR3 1 TB HDD NVIDIA GeForce GT 440 Windows 10 Home 64-bit.

    OK, I.m back to windows 10 version 1703 (and back "in the loop" also). This version is
    working just fine, I just added Nvidia drivers.

    Currently, this system is running without internet access.
    Using a different system, I downloaded the latest version of the media creation
    tool (Feb 7th) and ran it to create the USB stick.

    Ran Setup from this stick and it did what ever it does until the
    first attempt to re-start (approx 30% into it). Then it freezes everything
    solid.... After 3/4 hours, still froze.
    No option except power off then power on then it wants to restore previous OS.

    Assuming i can get pass the re-start problem, wondering if it will hang again at the
    80/85% problem? This was the original problem (thought MS had fixed this).

    Someone told me that the original problem involved AMD Architecture. I ran
    DISM and the log showed me that AMD failed (or was missing?). My system
    search shows no folder, file or any reference about AMD. Do I need this AMD stuff
    or just a driver for it?

    What can i do to get this system to run 1709 with all patches?

    will keep looking/trying to update
    thanks,
    clif
     
  2. 2018/02/08
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    On a computer with an AMD processor, like mine, the patch was installed anyway because one of the issues had a remote chance of affecting AMD as well but the issues are basically Intel-related. In you case, with Intel Core i7 and NVIDIA GeForce, AMD is not involved whatsoever.

    In the "old thread", didn't you say that the upgrade from 1703 to 1709 went well but it failed on the most recent cumulative update to 1709?

    I must admit that I'm totally ... :confused: ... !
     

  3. to hide this advert.

  4. 2018/02/08
    savagcl Lifetime Subscription

    savagcl Geek Member Thread Starter

    Joined:
    2003/06/09
    Messages:
    1,559
    Likes Received:
    7
    Hi Christer,

    Hard to tell exactly where it failed but based on the length of time, it seems logical o_O that 1709 installed but would hang up
    around 80/85%. I would think a restart would be required between changes in the OS.

    I have seen it hang at Boot-up, 45% and 80-85%. Who knows? Is the update/patch scheme by date or KB number?
    Most of the time it just hangs (83%) until i reboot then i get "Just a moment" then "Restoring previous OS" messages.
    When creating the USB, does it have to be fat32 or NTFS or does it matter? I've been using NTFS but can do in fat32.

    Thanks for clearing up the AMD thing,
    clif
     
  5. 2018/02/08
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    The file system shouldn't make a difference. If it did, the MCT would do the quick format (which I assume it does) to whichever file system it need it to be. I can't tell since all my USB-sticks are either FAT or FAT32. (Please, don't ask me why!)
     
  6. 2018/02/08
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    I don't know but since a while back, they are cumulative and only the most recent one has to be installed.
     
  7. 2018/02/08
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    In the previous thread ...

    ... and later on my question which step failed ...

    Should I understand the current situation as this time it doesn't get past "b"?
     
  8. 2018/02/08
    savagcl Lifetime Subscription

    savagcl Geek Member Thread Starter

    Joined:
    2003/06/09
    Messages:
    1,559
    Likes Received:
    7
  9. 2018/02/08
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    I don't know anything about that site! I always use Microsoft Update Catalog to get them and I believe I gave the links in the previous thread. The first update has to be cumulative but the following updates can be delta. If you miss a delta or two, you have to go cumulative. I'm on a reasonably fast connection (250 Mbps down and 100 Mbps up) so I always get the cumulative.

    ... and you're welcome ... :cool: ... !
     
  10. 2018/02/08
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    ... and a few seconds later I do, they link to Microsoft Update Catalog but it's quicker to do a direct search at MUC for the wanted KB-number!
     
  11. 2018/02/08
    savagcl Lifetime Subscription

    savagcl Geek Member Thread Starter

    Joined:
    2003/06/09
    Messages:
    1,559
    Likes Received:
    7
    Well, that didn't take very long.
    Got the updates from Microsoft Update Catalog, both KB...891 and 892.
    Ran 891 and got to the 30% mark and PC froze up solid. No response from
    mouse, keyboard, harddisk light is not blinking, and the circle of circles
    is locked up too. Tells me 1 hour, and no activity. Thoughts?

    I can always recover from backup or reinstall from USB but this is very
    frustrating.

    Thanking you for your patience,
    clif
     
  12. 2018/02/09
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    Well, the only thing I can think of is to check the hardware. Sound is integrated and graphics is a separate card, right?

    Disconnected from the internet, try uninstalling the graphics card drivers. This should get the card running on Microsoft's generic drivers. Next, try what has previously failed (not sure what anymore).

    If that doesn't work, try to borrow a different graphics card and let it run on Microsoft's generic drivers. Try again.
     
  13. 2018/02/09
    savagcl Lifetime Subscription

    savagcl Geek Member Thread Starter

    Joined:
    2003/06/09
    Messages:
    1,559
    Likes Received:
    7
    If letting it sit for a while don't work, i can swap graphics card.

    Latest results.

    Internet not plugged in and WIFI is off.

    a. KB...891 loaded successfully.

    b. Run Setup.exe from USB with Hold updates and keep files/apps (nothing but 1703 and Nvidia was present on HD).

    c. Windows message - Continue upgrade = Remove media (USB) and click yes
    Clean install click No
    I removed USB and clicked Yes.

    d. Working on updates. Got to 55% and locked up (blank screen, no HD blinking light or movement that i can hear from HD. Maybe working in memory???

    I'm going to let it sit for a while, maybe overnight) and see what develops.

    Question: Since it was working on "Updates", not "Upgrade", when it blanked out,could this mean 1709 is installed and just the update failed??

    Thanks,
    clif
     
  14. 2018/02/09
    savagcl Lifetime Subscription

    savagcl Geek Member Thread Starter

    Joined:
    2003/06/09
    Messages:
    1,559
    Likes Received:
    7
  15. 2018/02/09
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    I'm not sure that I follow your steps. If you do it like I suggested in the previous thread, offline, there should be no doubt which procedure fails.

    a) Installing the most recent cumulative update to version 1703? After that, a reboot and the computer should still be running version 1703.

    b) Upgrading to version 1709? After several reboots and "removing the USB-stick", the computer should now be running version 1709.

    c) Installing the most recent cumulative update to version 1709? After that, a reboot and and the task completed.

    When connecting to the internet for the first time on version 1709, other updates will get installed, such as for FlashPlayer.

    If it fails on "c", wait a few days for the upcoming cumulative update for february!

    That thread is over two years old and refers to upgrading from Windows 7 to Windows 10. Doing that the "automatic way" didn't always work. I "saved" a few upgrades from W7 to W10 by doing it offline using the Media Creation Tool and the USB-stick, just like you are trying to do now.
     
  16. 2018/02/09
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

    Joined:
    2004/06/25
    Messages:
    7,150
    Likes Received:
    499
    Clif, was this comp updated from W7 or was it installed with W10?
    Did it pass the MS check for compatible components?
    If so, don't change any hardware or you will have major problems.
     
  17. 2018/02/09
    savagcl Lifetime Subscription

    savagcl Geek Member Thread Starter

    Joined:
    2003/06/09
    Messages:
    1,559
    Likes Received:
    7
    Yes, it had 7 when i bought it and it did pass all the checks.
    I have done numerous clean installs (bought W10 with their USB stick). I did swap the HD for a larger one (1TB).

    Strange thing, it hung up at 55%, i just rebooted and the update screen came back on but was 78%. So even with
    a blank screen (and no sign of life), it was still working (memory, I guess). A sign of life would be nice, let people know its
    not hung up.

    Great! my update screen just hung again at 81%. So, is it really hung up or working in background? I'll let it run.
    MS needs to get their act together. This is really to long for an update.

    thanks,
     
  18. 2018/02/10
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    While googling the Gateway FX6850 for "known issues", I came across the problem of upgrading from W7 to W10. One of the threads indicated that the graphics card was the problem. Temporarily changing it for a different one, doing the upgrade offline to prevent Microsoft from downloading any other drivers than the generic, had made the upgrade successful. After that, changing the original graphics card back also was successful and drivers were updated. The situation is not exactly the same but worth a try. At least if the "february version of the cumulative update" also fails to install.
     
  19. 2018/02/10
    savagcl Lifetime Subscription

    savagcl Geek Member Thread Starter

    Joined:
    2003/06/09
    Messages:
    1,559
    Likes Received:
    7
    I can do that Monday. I'll have access to other
    Cards from the computer club.

    Will report results soonest...

    Thanks,
     
  20. 2018/02/10
    Christer

    Christer Geek Member Staff

    Joined:
    2002/12/17
    Messages:
    6,560
    Likes Received:
    71
    Since retiredlearner had objections, you could sit on your hands until tuesday and try the new cumulative update first. If that too fails, do the change.
     
  21. 2018/02/10
    savagcl Lifetime Subscription

    savagcl Geek Member Thread Starter

    Joined:
    2003/06/09
    Messages:
    1,559
    Likes Received:
    7
    Status:
    Found a NVidia 8400GS and drivers.
    Replaced a NVidia 440GS with above card.
    Running "Setup.exe" with Upgrade option.

    Got passed the first reboot(at 30%). Got 55% and i am now looking at
    a lit up blank screen. Working in memory???

    Will leave it running until some action or Tuesday's cumulative update is available.

    Wondering if Feb update is for version 1703 or 1709 (or does it matter).

    thanks guys,
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.