My friend had her Win7 64 bit Home Premium updated auto by MS. Many issues developed. We did a sys restore and it seemed to take care of things. After a few days she called and the comp boots to desktop but then it immediately goes to a black screen over the desktop. If she turns the monitor off and back on she can see the desktop for a brief glance. Tried booting to safe mode but it does the same thing...black over the desktop and not able to act on anything there. She didn't have a Win 7 repair disc so I made one and mailed it to her which she got today. She put it in but nothing happens. So tried to access bios to change boot order, but can't get in with f1, f2, f10, f12, esc, del, ins, ctrl-alt-esc, etc. Had her hold down several regular keys on boot to force bios. Nothing gets us to bios to access that cd first. Thoughts?