Win 2k, Outlook 2000 & Office 97

Hiyas,

The site I am supporting is running Win 2k, Outlook 2000 & Office 97.

Within Outlook we are unable to "Customize Outlook Today" at all. The user was able to perform this action through Win98, once migrated to Win2k she was unable to.

I have checked the other systems throughout the site and they all have the same issue. I have been through the Microsoft KB and find nothing regarding this topic either (unless I am using the wrong keyword).

We have tried to remove Outlook 2k and reinstall along with installing all the components available.

Any suggestions would be appreciated.

 

Well, for those interrested, here ya go. This is pulled from another site.

OL2000: You Cannot Customize Outlook Today After You Install Critical Update 813489 for Internet Explorer seesm keeping our critical updates means MS gets to find what goes wrong.

You'll need to edit the registry, but it is straightforward enough, and I can vouch that it works!

Quit Outlook 2000.
Click Start, click Run, type regedit in the Open box, and then click OK.
Locate and then click the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Application Compatibility
Click Edit, click New, and then click DWORD Value.
Type Outlook.exe, and then press ENTER. This creates a new DWORD value named Outlook.exe.
With the new Outlook.exe DWORD value selected, click Edit, and then click Modify.
In the Value data box, type 1, and then click OK.
Quit Registry Editor.
Start Outlook 2000, and then go to the Outlook Today view.
Click Customize Outlook Today, and then customize the view as necessary.
Repeat steps 1 through 8. When you do step 8, set the Outlook.exe DWORD value to 0 instead of 1.

I am not sure what the "repeat steps1 through 8" is referring to...

This took me all of 2 minutes to test, of course I did back up the registry before the test, I would definately suggest that as being the first step.

Cheers.

 

I have been going crazy trying to solve this. I will try.
It's great that you have found this.

 

I did what you suggested and was able to access the Customize Outlook today page, but the settings don't hold when they're saved. After I save, they revert back to the default folders.
I don't understand what your instructions meant for the 1 through 8 part. I altered the registry and changed the outlook value to "1 ". That gave me access to the "customize outlook today" page which hadn't been available before. But what do I do when the settings won't hold?

Would appreciate help.

 

Also, besides not holding, when I go back as told and change the registry value back to "0" then I can't access the "customize outlook today" page.