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Resolved Why does Win 10 keep updating Bing Bar KB2626807

Discussion in 'Windows 10' started by alanrf, 2015/08/26.

  1. 2015/08/26
    alanrf

    alanrf Well-Known Member Thread Starter

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    Since successfully upgrading from Win 7 to Win 10 all seems to be working well, with one exception.

    After the upgrade on 18 August there was a batch of automatic updates on 20 August, including KB2626805.

    All well and good.

    Since then there have been a series of updates to KB2626805:
    21 August, 4 times,
    23 August once
    26 August once
    (Nothing on 24, 25 August as the computer was not in use, but presumably had it been switched on there would have been more "updates ".)

    In each case the Update History page shows Successfully installed.

    Can't see that it does any harm as, presumably, it simply over-writes itself every time, but, why on earth does it do it. I have never used the Bing Bar, even in desperate times; Cortana is disabled as I have no interest in anything that he/she/it offers.

    Actually Cortana reports that it ... isn't supported in the Region and Language that you've selected even though, according to Settings > Region and Language my location is correctly set to United Kingdom

    Languages are listed as:
    English (United States) - Windows display language
    and
    English (United Kingdom) - Language pack available.


    I've also disabled the Search online and include web results option.

    I have changed the default search engine for Edge to Google as that has always been my preferred choice, regardless of computer or browser.

    Comments welcome.
     
  2. 2015/08/26
    rsinfo

    rsinfo SuperGeek Alumni

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    Can you see the Bing bar in Programs ? If you can, uninstalling it might do the trick.

    Haven't faced such problem myself.
     

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  4. 2015/08/26
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    I just checked my W10 Update History. I have a total of 43 updates and not one of them is KB2626805.
    This Upgrade was from W8.1 so there may be a source difference between W7 and W8.1.
    I'll have to check my HDD which was the W7 Upgrade and let you know if the KB is listed there. Neil.
    P.S. W10 can be fooled. I have Region as USA and language as NZ and Cortana works well.
     
    Last edited: 2015/08/26
  5. 2015/08/27
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Your title says KB2626807 but you talk about KB2626805.

    I don't use the Bing toolbar but I note with Microsoft's Windows Defender, I have many entries in Windows Update history for KB2267602 - also all successful. This is fine because Windows Defender malware signature/definition update files are all addressed under the same Knowledge Base article, KB2267602. The same thing may be happening with the Bing Toolbar - that is, all of its updates may be addressed under the same Knowledge Base article, in your case, KB2626807.

    If still uncertain, I recommend you uninstall the toolbar, then install it again with the download from here. In fact, I recommend you do this anyway just to ensure you have the latest version of the toolbar.
     
    Bill,
    #4
  6. 2015/08/28
    alanrf

    alanrf Well-Known Member Thread Starter

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    The problem is that I cannot find the Bing Toolbar to uninstall it. If it is in there somewhat it's well hidden.


    If I could get rid of it I doubt if I would ever want it back tbh.
     
  7. 2015/08/28
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Did you look in Control Panel > Programs and Features? You may also need to go into all of your installed browsers and uninstall them from the various manage add-ons menus.
     
    Bill,
    #6
  8. 2015/08/28
    alanrf

    alanrf Well-Known Member Thread Starter

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    Already checked the Control Panel and Bing is something that I have never installable anywhere previously.

    There is no information via Google specific to this Kb other than showing a link to download the accursed thin.

    Just had another instance of kb2626807 installed just moments ago. Is there no end to this madness. It all seems so pointless unless there is an obscure connection with some other component of the Win 10 upgrade.


    All I can find, in IE 11, is a reference to three Windows Live items, none of which are compatible with Win11 I suspect - these are probably left overs from an earlier browser upgrade. Can I remove them without any harm?

    Information showing is:

    Windows Live Toolbar - disabled
    Search Helper - Enabled
    Windows Live Toolbar BHO - disabled.

    I seem to recall that BHO's are no longer supported anyway in Win 10.
     
  9. 2015/08/28
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Search Helper is part of Bing so that is probably your culprit.

    I don't have any of those in my IE11 so I see no harm in disabling or uninstalling any of them.

    Be sure to check your other browsers too as Search Helper could have been installed in any of them.
     
    Bill,
    #8
  10. 2015/08/28
    alanrf

    alanrf Well-Known Member Thread Starter

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    Thanks for that info. I have disabled it in IE11. There is no sign of it or any of its spawn in FireFox which is the only other browser where it may have been inserted, (according to a quick web search).


    I'll keep an eye on the unwanted updates for a day or two.


    One connected point though. Is there any point in retaining any Windows Live content now that it is obsolete? Would it be a good idea to remove all of that stuff?

    There appear to be four entries on the list.

    Windows Live Essentials installed 8/18/2015 v14.0.8089.0726, no size given
    Windows Live Sign-in Assistant installed 11/5/2010 v5.000.818.5 1.93Mb
    Windows Live Sync installed 11/5/2010 v14.0.8089.726 2.78Mb
    Windows Live Upload Tool installed 11/5/2010 v14.0.8014.1029 224Kb
     
    Last edited: 2015/08/28
  11. 2015/08/28
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    If you don't use it, then yeah, get rid of it.
     
  12. 2015/08/29
    alanrf

    alanrf Well-Known Member Thread Starter

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    Thx for your input. Tried to uninstall Windows Live but the process hung. Found a way to clean-up the installation by running ..\windows live\installer\wlasp.ex /cleanup:all /q from the CMD prompt.

    This seemed to have resolved the hang-up issue and I then, progressively, managed to remove all of the elements from the Windows Live uninstall page. So, as far as that is concerned, - job done!

    Now, the accursed and unwanted Bing Bar 7.0 update, kb 2626807.

    While I was carrying out the Windows Live work, above, another copy arrived. It didn't try to install until after I had cleared the Windows Live stuff and now the message indicating "... problems installing..." together with
    Bing Bar 7.0 (KB2626807) - Error 0x80240017

    This rather suggests that it was trying to do do something in Windows Live, and couldn't install because all of that has now been removed.

    That "... problem installing ... " entry was automatically cleared after a reboot, so it appears that the update process is intelligent and recognised that, as the destination was no longer in existence, there was no point in retrying.

    Let's hope that this messy process has been finally resolved. I'll give it a couple of Bing free days before I close the thread.
     
    Last edited: 2015/08/29
  13. 2015/08/29
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  14. 2015/08/31
    alanrf

    alanrf Well-Known Member Thread Starter

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    Looks like the removal of all Windows Live related content, as noted previously, has done the trick. Since that time, no further spurious "Successfully installed" references to the accursed Bing Bar have appeared.


    Apologies for the earlier typos btw.

    The thread was specifically about KB2626807 and the reference to ...05 in my earlier post was a careless typo.

    The reference to resolving the un-installation issue with Windows Live should have read ../installer\wlarp.exe I had just been editing a *.asp file and my mind became, as so often happens, somewhat addled.

    Blame poor eyesight and increasing decrepitude!
     
    Last edited: 2015/08/31
  15. 2015/08/31
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    For me, I blame it on chronic suffering from SCF - sexagenarian cranial flatulence! ;)
     
  16. 2015/08/31
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Bill: That's a medical term(SCF). I know I had it a crossword puzzle. Hey I made a funny.
     
  17. 2015/08/31
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    It is a pretty serious progression from my earlier condition from about 3 years back, QCF - quinquagenerian cranial flatulence! ;)
     
  18. 2015/08/31
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Never had that one in a puzzle. QCF is that the one that makes you walk into the kitchen 50 times, open the refrigerator door each time and you still have trouble figuring out what you're looking for?
     
    Last edited: 2015/08/31
  19. 2015/09/01
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I usually know what I am looking for when I am looking for something. QCF made me lose my keys when looking for my glasses - then wondering why I wanted my keys when I couldn't find my wallet - then wondering who was honking the car horn in the garage.
     
  20. 2015/09/01
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    That honking in the garage must be from some sort of smartcar that was developed, your keys alerting you they're in the car, or gremlins at work.
     
    Last edited: 2015/09/01
  21. 2015/09/02
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Yeah, tell her that! ;)
     

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