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Why are Outlook emails opening in .txt not .html?

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by robls99, 2017/11/13.

  1. 2017/11/13
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    I have Outlook 2007 on a Win7-64 Pro.

    Several regular emails are now opening in a .txt format instead of their usual .html.

    How do I fix this?
     
  2. 2017/11/13
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  4. 2017/11/13
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    retiredlearner,

    Thanks but the Compose setting was already set to html. I temp changed it to Text > Apply and then back to html > Apply hoping that would do something.

    Maybe I have to wait for certain new emails to come in to check but the recent old ones are still in text format.
     
  5. 2017/11/14
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Did you Shut down and Restart comp after making the changes?
     
  6. 2017/11/16
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    retiredlearner,

    Thanks, your suggestion solved the problem for one of the two sites that came thru in text.
    The second forum site's email is still in text but if I look at it thru the site and not Outlook it is in html.

    Still haven't figured that one out.
     
  7. 2017/11/19 at 17:37
    robls99 Lifetime Subscription

    robls99 Well-Known Member Thread Starter

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    retiredlearner,

    The site that was fixed is not back to text format and the one that was never fixed is still text.
    I checked Outlook and it is still html (I reboot every day).
    Outlook > Tools > Options > Mail Forum > Message Format > Compose in this format = html.

    Any other suggestions would be appreciated?
     

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