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Active Welik.exe

Discussion in 'Malware and Virus Removal Archive' started by berryfremont, 2009/05/09.

  1. 2009/05/09
    berryfremont

    berryfremont Inactive Thread Starter

    Joined:
    2009/05/09
    Messages:
    4
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    [Active]Welik.exe

    I am another who has gotten this bug. I have never had to delete a virus before and usually give it to the IT department at my old workplace. I am very easy to teach and can follow instructions as long as it is in normal computer terms and not computer geek language. I want to see if I can do this myself. I downloaded the DDS and have that to attach if I am instructed to. I have norton antivirus and it keeps popping up every few minutes saying that it has deleted it or partially deleted 2 files. At first it was giving me lots of trouble surfing the net, but I turned off the system restore, booted in safe mode, and then ran a full system scan on norton and now it seems to be fine but still keeps popping up on my antivirus. It said to go into the registry and delete certain files, but I couldn't find any of those files in the registry where they were supposed to be. Please let me know if there is anything I can do to stop this thing from keeping to pop up. It is not letting me open up my C drive to browse either, but I can go around that by doing a search for the folder. Thanks for your help. And remember, if you have a suggestion please try and tell me the steps to do that since I am not the computer geek like most of you probably are. :confused:
     
  2. 2009/05/09
    wildfire

    wildfire Getting Old

    Joined:
    2008/04/21
    Messages:
    4,649
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    Hi berryfremont, Welcome to WindowsBBS. :D

    If you had read this before posting on this forum above you'll see that you are instructed to ;)

    Post the logs in this thread and allow the Anti Malware experts a few days to get back to you.
     

  3. to hide this advert.

  4. 2009/05/09
    berryfremont

    berryfremont Inactive Thread Starter

    Joined:
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    Messages:
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    I know it says to zip and attach but I don't see an attach button. Sorry.


    DDS (Ver_09-03-16.01) - NTFSx86
    Run by Student at 11:24:46.04 on Sat 05/09/2009
    Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.271 [GMT -4:00]

    AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\rpcnet.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\stsystra.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Apoint\HidFind.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Documents and Settings\Student\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
    C:\WINDOWS\system32\rundll75.exe
    C:\Program Files\palmOne\Hotsync.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\AIM\aim.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\rpcld.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Student\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = https://dentalapps.umaryland.edu/
    uInternet Connection Wizard,ShellNext = iexplore
    uInternet Settings,ProxyOverride = localhost;*.local
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
    BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
    uRun: [Google Update] "c:\documents and settings\student\local settings\application data\google\update\GoogleUpdate.exe" /c
    uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
    uRun: [Hotfix-KB5504305] c:\windows\system32\rundll75.exe
    uRunServices: [Hotfix-KB5504305] c:\windows\system32\rundll75.exe
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [igfxtray] c:\windows\system32\igfxtray.exe
    mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
    mRun: [igfxpers] c:\windows\system32\igfxpers.exe
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
    mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
    mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe "
    mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
    mRun: [Apoint] c:\program files\apoint\Apoint.exe
    mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
    mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
    mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
    mRun: [<NO NAME>]
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe "
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
    mRun: [Hotfix-KB5504305] c:\windows\system32\rundll75.exe
    mRun: [Nod32 Runtime] sysregi.exe
    mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
    mRunServices: [Hotfix-KB5504305] c:\windows\system32\rundll75.exe
    mRunServices: [Nod32 Runtime] sysregi.exe
    StartupFolder: c:\docume~1\student\startm~1\programs\startup\palmon~1.lnk - c:\program files\palmone\register.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palmone\Hotsync.exe
    uPolicies-system: HideFastUserSwitching = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: Save with Download Manager... - file://c:\program files\ctrax player\DMDownload.htm
    IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    DPF: {15B782AF-55D8-11D1-B477-006097098764} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/authorware/awswaxd.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
    DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    DPF: {2357B3CF-7F8D-4451-8D81-FD6097610AEE} - hxxp://activex.camfrogweb.com/advanced/2.0.2.3/cfweb_activex.camfrogweb.com-advanced-2.0.2.3_instmodule.exe
    DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
    DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1148654486234
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1188400850359
    DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://dentalapps.umaryland.edu/msrdp.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
    TCP: NameServer = 85.255.112.226,85.255.112.96
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
    Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
    Notify: igfxcui - igfxdev.dll
    Notify: NavLogon - c:\windows\system32\NavLogon.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\student\applic~1\mozilla\firefox\profiles\2qb06azh.default\
    FF - prefs.js: browser.search.selectedEngine - Yahoo
    FF - prefs.js: browser.startup.homepage - www.dental.umaryland.edu
    FF - plugin: c:\documents and settings\student\application data\mozilla\firefox\profiles\2qb06azh.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
    FF - plugin: c:\documents and settings\student\local settings\application data\google\update\1.2.145.5\npGoogleOneClick8.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\np32asw.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
    FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

    ============= SERVICES / DRIVERS ===============

    R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-7 64160]
    R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
    R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
    R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-10-4 185968]
    R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-10-4 177776]
    R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]
    R2 rpcld;Remote Procedure Call (RPC) LD;c:\windows\system32\rpcld.exe [2009-2-6 181608]
    R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-11-15 1756912]
    R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-29 24652]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-5-1 101936]
    R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090508.003\naveng.sys [2009-5-8 89104]
    R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090508.003\navex15.sys [2009-5-8 876144]
    S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-10-4 83568]
    S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-11-15 169200]
    S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys --> c:\windows\system32\vsdatant.sys [?]
    S4 WinDefend;Windows Defender Service;c:\program files\windows defender\MsMpEng.exe [2006-4-3 14032]

    ============== File Associations ===============

    regfile= "regedit.exe" "%1 "

    =============== Created Last 30 ================

    2009-05-08 11:56 <DIR> --d----- c:\windows\system32\KB905474
    2009-05-07 09:51 15,688 a------- c:\windows\system32\lsdelete.exe
    2009-05-07 09:35 64,160 a------- c:\windows\system32\drivers\Lbd.sys
    2009-05-07 09:34 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
    2009-05-07 09:34 <DIR> --d----- c:\program files\Lavasoft
    2009-05-06 20:08 <DIR> --dsh--- C:\found.003
    2009-05-01 18:36 27,649 a------- c:\windows\system32\gxvxcvushhscnjnqdmmdruitadnvblarmkoru.dll
    2009-05-01 18:36 4 a------- c:\windows\system32\gxvxccounter
    2009-05-01 18:36 351 ---shr-- C:\autorun.inf
    2009-05-01 18:35 65,536 ---shr-- c:\windows\system32\rundll75.exe
    2009-05-01 17:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\vsosdk
    2009-05-01 15:37 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Azureus
    2009-05-01 15:37 <DIR> --d----- c:\docume~1\student\applic~1\Azureus
    2009-05-01 15:32 <DIR> --d----- c:\program files\Vuze
    2009-05-01 14:50 87,608 a------- c:\docume~1\student\applic~1\inst.exe
    2009-05-01 14:50 47,360 a------- c:\windows\system32\drivers\pcouffin.sys
    2009-05-01 14:50 47,360 a------- c:\docume~1\student\applic~1\pcouffin.sys
    2009-05-01 14:50 <DIR> --d----- c:\program files\VSO

    ==================== Find3M ====================

    2009-05-09 10:15 16,896 a------- c:\windows\system32\Rpcnetp.exe
    2009-05-07 09:36 47,104 a------- c:\windows\system32\rpcnet.dll
    2009-03-25 18:55 33,280 a------- c:\windows\system32\identprv.dll
    2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
    2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
    2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
    2009-02-20 14:09 78,336 a------- c:\windows\system32\ieencode.dll
    2009-02-10 17:45 13,312 a------- c:\windows\system32\diagdll.dll
    2009-02-09 08:10 729,088 a------- c:\windows\system32\lsasrv.dll
    2009-02-09 08:10 714,752 a------- c:\windows\system32\ntdll.dll
    2009-02-09 08:10 617,472 a------- c:\windows\system32\advapi32.dll
    2009-02-09 08:10 401,408 a------- c:\windows\system32\rpcss.dll
    2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
    2008-07-26 15:58 256 ac------ c:\documents and settings\student\pool.bin
    2008-07-30 03:10 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008073020080731\index.dat

    ============= FINISH: 11:25:20.81 ===============

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-03-16.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 7/31/2006 3:12:00 PM
    System Uptime: 5/8/2009 7:33:15 PM (16 hours ago)

    Motherboard: Dell Inc. | | 0TD761
    Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 93 GiB total, 65.293 GiB free.
    D: is CDROM ()

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    No restore point in system.

    ==== Installed Programs ======================

    ABBYY FineReader 5.0 Sprint
    Ad-Aware
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Photoshop Elements 2.0
    Adobe Reader 8.1.3
    Adobe Shockwave Player 11
    AIM 6
    ALPS Touch Pad Driver
    AOL Instant Messenger
    Apple Mobile Device Support
    Apple Software Update
    AutoUpdate
    BlackBerry Desktop Software 4.3
    BlackBerry Media Sync
    BlackBerry® Media Sync
    Bonjour
    Bonjour Core for Windows
    Broadcom Gigabit Integrated Controller
    CamfrogWEB Advanced ActiveX Plugin (remove only)
    Collab
    Compatibility Pack for the 2007 Office system
    Conexant HDA D110 MDC V.92 Modem
    Critical Update for Windows Media Player 11 (KB959772)
    Dell Mobile Broadband Card Utility
    Dell ResourceCD
    Dell Wireless WLAN Card Utility
    DivX
    DivX Converter
    DivX Player
    DivX Web Player
    ESPN Version 2.0.7.7
    FLV Player 2.0 (build 25)
    Foxit PDF Editor
    Foxit Reader
    Google Chrome
    Google Earth
    Goombah Partner COM Server
    High Definition Audio Driver Package - KB835221
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Format SDK (KB902344)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    hp deskjet 3500
    Intel(R) Graphics Media Accelerator Driver
    iTunes
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 13
    Java(TM) 6 Update 3
    Java(TM) 6 Update 7
    Lexmark 1200 Series
    LiveUpdate 2.6 (Symantec Corporation)
    Logitech Desktop Messenger
    Logitech Print Service
    Logitech QuickCam Software
    Logitech® Camera Driver
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Professional Edition 2003
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Mozilla Firefox (3.0.10)
    MP3 Recorder Studio 5.8
    MSN
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 6.0 Parser (KB933579)
    Oral Pathology Clinical Pathologic Correlations, 4e
    OZ776 SCR CardBus Windows Driver
    palmOne
    Piano Suite Lite
    PowerDVD 5.7
    QQ Games
    QQ Pool
    QQ Robo
    QQ Texas Hold'em
    QQ Treasure Hunter
    Questionmark Secure Browser
    QuickTime
    RealPlayer
    Romexis WebStart
    Roxio DLA
    Roxio Express Labeler
    Roxio Media Manager
    Roxio RecordNow Audio
    Roxio RecordNow Copy
    Roxio RecordNow Data
    Ruckus Player
    Security Update for CAPICOM (KB931906)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB913433)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB961373)
    SigmaTel Audio
    Skype 2.5
    Sonic Update Manager
    Spybot - Search & Destroy 1.4
    Start Music LE
    Symantec AntiVirus
    TweakNow RegCleaner Standard
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Viewpoint Manager (Remove Only)
    Viewpoint Media Player
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    WebFldrs XP
    Windows Defender
    Windows Defender Signatures
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 7
    Windows Live Messenger
    Windows Media Connect
    Windows Media Format 11 runtime
    Windows Media Format SDK Hotfix - KB891122
    Windows Media Player 10 Hotfix - KB895316
    Windows Media Player 11
    Windows Media Player Firefox Plugin
    Windows XP Service Pack 3
    WinRAR archiver
    Wisdom-soft AutoScreenRecorder 2.1 Pro

    ==== Event Viewer Messages From Past Week ========

    5/8/2009 8:44:50 PM, error: Dhcp [1002] - The IP address lease 134.192.89.170 for the Network Card with network address 0016CE74175F has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    5/6/2009 9:55:02 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT OMCI RasAcd Rdbss SAVRT SAVRTPEL SYMTDI Tcpip
    5/6/2009 9:55:02 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
    5/6/2009 9:55:02 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
    5/6/2009 9:55:02 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    5/6/2009 9:55:02 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
    5/6/2009 9:55:02 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    5/6/2009 9:55:02 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    5/6/2009 9:54:27 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    5/4/2009 5:48:43 PM, error: Dhcp [1002] - The IP address lease 134.192.89.95 for the Network Card with network address 0016CE74175F has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    5/4/2009 12:22:45 PM, error: Dhcp [1002] - The IP address lease 192.168.1.106 for the Network Card with network address 0016CE74175F has been denied by the DHCP server 1.1.1.1 (The DHCP Server sent a DHCPNACK message).
    5/2/2009 7:04:40 AM, error: NetBT [4311] - Initialization failed because the driver device could not be created.
    5/2/2009 12:28:09 PM, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.

    ==== End Of File ===========================
     
  5. 2009/05/09
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    No - you have acted correctly .....
     
  6. 2009/05/15
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Print these instructions out.

    NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

    STEP 1. Download SUPERAntiSpyware Free for Home Users:
    http://www.superantispyware.com/

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes ". If not, update the definitions before scanning by selecting "Check for Updates ". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

    PHYSICALLY DISCONNECT FROM THE INTERNET

    Restart computer in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Under Configuration and Preferences, click the Preferences button.
    * Under General and Startup tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
    - Close browsers before scanning.
    - Scan for tracking cookies.
    - Terminate memory threats before quarantining.

    * Click the Close button to leave the control center screen.
    * Back on the main screen, under Scan for Harmful Software click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under Complete Scan, choose Perform Complete Scan.
    * Click Next to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
    * Make sure everything has a checkmark next to it and click Next.
    * A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
    * If asked if you want to reboot, click Yes.
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
    - Click Preferences, then click the Statistics/Logs tab.
    - Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    - If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    - Please copy and paste the Scan Log results in your next reply.

    * Click Close to exit the program.
    Post SUPERAntiSpyware log.
    NOTE: Tracking cookies may be omitted from the log.

    RECONNECT TO THE INTERNET

    RESTART COMPUTER!

    STEP 2. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    STEP 3. Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.
    Alternative downloads:
    - http://majorgeeks.com/GMER_d5198.html
    - http://www.softpedia.com/get/Interne...ers/GMER.shtml
    Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
    When scan is completed, click Save button, and save the results as gmer.log
    Warning ! Please, do not select the "Show all" checkbox during the scan.
    Post the log to your next reply.

    RESTART COMPUTER

    STEP 4. Download HijackThis:
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
    by clicking on Download HijackThis Installer
    Install, and run it.
    Post HijackThis log.
    Do NOT attempt to "fix" anything!


    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     

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