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Weird Startup Problem (HJT Log)

Discussion in 'Malware and Virus Removal Archive' started by Terymaine, 2005/05/25.

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  1. 2005/05/25
    Terymaine

    Terymaine Inactive Thread Starter

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    I recently was required to re-install Windows XP due to a hard drive failure (lucky for me I was able to get all my 8-month old daughter's pictures off before the drive went down completely). I installed Windows, and even before I could even connect to the internet IE was trying to connect to some weird WebSite. I downloaded Microsoft Anti-Spyware, Spybot and Ad-Aware, and so far I only have an old Norton 2002 Installed (I will be updating that soon), but it has all the up-to-date virus definitions. It also had a few weird trojans before I could even connect to the web, those I was able to remove in safe mode and they are not bothering me anymore. Anyways, any help would be great, it's not a big problem, but it is rather annoying and I don't want it to evolve into anything major.
    Thank You,

    HJT Log to Follow

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\wzbmjnd.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Handspring\HOTSYNC.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\temp\HijackThis.exe

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [REGRUN] C:\WINDOWS\System32\wzbmjnd.exe
    O4 - HKLM\..\Run: [Norton Antivirus 7.0a] C:\WINDOWS\System32\bulpiogr.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe "
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAccess/ie/bridge-c5.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1116739415607
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  2. 2005/05/27
    noahdfear

    noahdfear Inactive

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    Sorry for the delay.

    Please move HijackThis.exe into a permanent folder of it's own, such as C:\HJT and create, then post a new log. Be sure to copy the log in it's entirety. The previous log is missing some very important information.
     

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  4. 2005/05/27
    Terymaine

    Terymaine Inactive Thread Starter

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    How does this look

    Logfile of HijackThis v1.99.1
    Scan saved at 7:11:54 AM, on 5/27/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\wzbmjnd.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Handspring\HOTSYNC.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\HJT\HijackThis.exe

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [REGRUN] C:\WINDOWS\System32\wzbmjnd.exe
    O4 - HKLM\..\Run: [Norton Antivirus 7.0a] C:\WINDOWS\System32\bulpiogr.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe "
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1116739415607
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  5. 2005/05/28
    noahdfear

    noahdfear Inactive

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    Please copy the command below and paste it in the run box, then hit enter. Locate the file C:\NAV7a.txt and post it's contents in your next reply.

    regedit.exe /e c:\NAV7a.txt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Norton Antivirus 7.0a "


    Scan again with HijackThis and place a check next to the following entries. Close ALL other windows and click fix.

    O4 - HKLM\..\Run: [REGRUN] C:\WINDOWS\System32\wzbmjnd.exe
    O4 - HKLM\..\Run: [Norton Antivirus 7.0a] C:\WINDOWS\System32\bulpiogr.exe
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u


    Reboot to safe mode and delete the files wzbmjnd.exe and bulpiogr.exe from C:\Windows\system32. You may need to set Windows Explorer to show hidden files and folders.
    Open C:\Temp if present, select all and delete.
    Open C:\Windows\Temp, select all and delete.
    Open C:\Windows\Prefetch, select all and delete.
    Open the control panel, then internet options and delete the temporary internet files, checking the box for offline content.
    Open My Computer, right click Local disk C: and choose properties, then disk cleanup. Check all boxes except compress old files and click OK.

    Reboot back into Windows and scan your PC with RAV. If any files are infected, click the report button then copy and paste it here, along with a new HijackThis log.
     
  6. 2005/05/29
    radiogold

    radiogold Inactive

    Joined:
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    update your antivirus defs!

    I recently got infected with the W32 Spybot Worm. The virus had totally destroyed my windows startup and boot configuration, lucky I was able to do a system repair from the original windows discs, rather then a full-reinstall. However, after using Spyware Doctor, Registry Mechanic, Ad-aware, and Spybot S&D, the worm was still there. It also got caught up in my systems backup files, which was a job and a half to remove. Anyway stupid me, I over looked the most obvious. I just updated my Norton Internet Security 2003, did a full system scan, and the virus was finally removed.

    I got caught out because my def files were not even a week old, hence the inportance of updating your defs everyday, if possible.
     
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