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W10 desktop ... I think I optimized it to death

Discussion in 'Windows 10' started by basketcase, 2018/07/09.

  1. 2018/07/09
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    As in, I went through days of tedium doing a malware cleanup on an old desktop, then I started the the steps to optimize the thing as found in the How to Optimize Windows 10 tutorial.

    I unchecked the unnecessary features and did the reboot, and since the reboot I'm getting a blue screen.

    It does a partial automatic repair at boot, then kicks to a diagnostic screen.

    It will not restore to the restore point, and nothing else in advanced options has worked so far.

    I have not tried going to a dos prompt, but am wondering is there anything I might run from there that will get it to reboot to Windows?

    Suggestions?
     
  2. 2018/07/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi basketcase.

    From the Command Prompt in the advanced recovery options menu run these commands one at a time and then reboot the computer and see if the computer will boot successfully.

    • Bcdedit /export C:\BCD_Backup

    • ren c:\boot\bcd bcd.old

    • Bootrec.exe /rebuildbcd

    • BootRec.exe /fixmbr

    • BootRec.exe /fixboot

    • sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

    • chkdsk C: /r

    • exit
     

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  4. 2018/07/09
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Thanks!

    The first line ran successfully.

    The second line did not run successfully.

    When I ran the command ren c:\boot\bcd bcd.old the message came back “the system cannot find the file specified.”

    Via edit: My understanding is that you want me to run those in the order given, so I'm holding off on the rest.
     
    Last edited: 2018/07/09
  5. 2018/07/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Go ahead and continue onward with the next command accordingly.
     
  6. 2018/07/11
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Okay. I ran all those and made screen shots on my phone. What kind of report would you like?
     
  7. 2018/07/11
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well after you ran those commands, see if you can successfully boot into Windows 10.
     
  8. 2018/07/12
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Thanks. I tried that last evening and it would not. It boots into two sequences.

    First, I get the blue screen that tells me it is collecting information and that freezes when it gets to 100%.

    After than when I reboot it goes to the screens that allow me to choose various options - troubleshoot, reset, restore, etc.

    Restore shows two restore points so I tried a system restore and it failed.
     
  9. 2018/07/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well then at this point, your only option is to back up all of your data and perform a clean install of Windows 10. I wish I could find another solution but the OS is too corrupted to repair.

    See this link, How to Perform a Clean Install of Windows 10.
     
  10. 2018/07/12
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Roger that. I understand.

    Will I find steps at the link for scooping off the data that may be hidden in directories I can find at a dos prompt?

    Another question: the unit was originally on Windows 7 Pro. Will that be a problem in terms of a clean install of W10?
     
  11. 2018/07/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You can access your data using another computer using this method here, How to Get Data Off an Old Hard Drive (Without Putting It in a PC).

    No it won't be. Just make sure you remove all the partitions when you install Windows 10 again so your system has a completely clean slate.
     
  12. 2018/07/12
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Thanks. I’m off tomorrow and Saturday so hopefully I can knock it out.

    It may be after the weekend but I’ll be back later to post an update.
     

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