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W 10 Activation after Motherboard renewed.

Discussion in 'Windows 10' started by retiredlearner, 2016/12/25.

  1. 2016/12/25
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member Thread Starter

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    I have just completed an Activation of my W10 Pro Insider Preview after suffering a fried motherboard. I can only say that the process was very straight forward once you have exhausted the suggestions. I ended with a Live Chat with MS and their Remote Control to make the necessary alterations to Re-activate. All went very smoothly and I can only say is I'm completely happy with the outcome. For other users who have the need to Re-activate after a major hardware change to their PC - don't get alarmed - just make sure you have the invoice for your new motherboard available. I scanned the invoice to comp and the MS Techie was able to view and verify.
    All went 'sweet as' and I'm now back to full operation. I'm legit again!:):):) Merry Christmas.
     
  2. 2016/12/25
    rsinfo

    rsinfo SuperGeek Alumni

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    MS may reactivate Insider Preview but I doubt if they would reactivate retail Win 10 installations, specially in cases where the computer has been updated from Win7/8.
     

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  4. 2016/12/26
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    You would have to convince them the new motherboard was installed as part of a "repair" process because the old board failed. Then cross your fingers.

    If the new motherboard required a new CPU and new RAM too, it would be hard to convince them this was not a computer "upgrade" - even if generated because the old board failed. This is because technically, in terms of software licensing, a new motherboard is considered a new computer - unless an exact replacement for a failed board.

    I have found if you are just honest with them up front they will often reauthorize anyway - even though the terms of the EULA don't require it. That way, they end up with a happy, and hopefully returning customer and not a mad user who makes sure all their friends know how mean Microsoft was to them.
     
    Bill,
    #3
  5. 2017/01/06
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member Thread Starter

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    As Bill stated:
     

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