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Resolved VPN logs off consistantly

Discussion in 'Networking (Hardware & Software)' started by warpy55, 2011/07/11.

  1. 2011/07/11
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Hi I am using Windows XP Professional and I have recently had a problem where my VPN connection is lost after about 5 minutes of inactivity. It is very annoying. I cannot pin it down to anything I have downloaded. It is consistant however every 5 minutes of no use will log it off. I may be on the VPN and then go back to my desktop to do some internet research and when I go back no connection. I move the mouse and after 30 seconds or so it will re-connect and a moment later we are away again. Is there a setting somewhere that times out???
     
    warpy55,
    #1
  2. 2011/07/11
    PeteC

    PeteC SuperGeek Staff

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    Moved to Networking.
     
    PeteC,
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  4. 2011/07/12
    TonyT

    TonyT SuperGeek Staff

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    Check the preferences/settings of the VPN software you are using.
     
    TonyT,
    #3
  5. 2011/07/12
    warpy55

    warpy55 Well-Known Member Thread Starter

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    Hi Tony, I am not sure what the VPN software is I just log on to remote connection. Where would I find this out on my system?.
     
    warpy55,
    #4
  6. 2011/07/13
    TonyT

    TonyT SuperGeek Staff

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    How do you logon to the remote connection? There must be settings for this connection somewhere on your computer. Perhaps there's a setting for "inactivity" or similar that causes the disconnect after x amount of idle time.

    Or the administrator at the other end has changed the VPN system so users get disconnected after x amount of idle time.
     
    TonyT,
    #5

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