Windows Vista Vista locks up on boot

I shut down my pc last night, all was well, tried to boot up this morning, and it just locks up on the welcome screen. I booted in safe, and did a system restore back to the 1 st of May, no better. I shut down all start-up, still the same. In system log for yesterday, i had the following events
7026
2505
7
multiple events of all
in aplication events i had the following
multiple events of 100

today i had the following in system log
6008
263
10005 ( multiple events )
7026
7001 ( multiple events )

also today the following in application log
10
4069
35
63
1015
Multiple events of all

the last install of new software was on the 30/04, that was a adobe reader9.4.4., and i have tried to uninstall it, but the windows installer service could not be accessed. Can anybody please help with this problem. Many thanks.

 

Arie,
The error is that it will not boot up in normal windows, when it gets to the welcome screen, thats where it stays. We can only boot in safe mode. I'll go through all the proceedures for a viral infection and post the logs in the appropriate section. cheers.

 

Startup/background programs? Do you know how to disable startup programs using msconfig? Disable the startup programs, then if that lets you log into normal Windows, re-enable one or two at a time, starting with the antimalware, until you find the cause of the problem.

Arie mentioned drivers, look in Device Manager if there are any problems listed. (If you don't know how to go to Device Manager, look it up in Help and Support.)

Matt

 

mattman, that was one of the first things i tried, to disable startup, but it made no difference. I'm currently working with Broni, he has found a problem with C drive, PhysicalDrive0 Controlled by rootkit! . So working through that with him. I have also checked Device Manager, and there are no problems showing there. Cheers.

 

If you get malware, see if you can find out where it came from, so that you avoid it in future.

Probably not related, but I am coming across a lot of malware that seems be related to the social networking sites (Facebook in particular).

One rule I follow is not to click on links I am not sure about. I do websearches on any sites I am not sure about. On the internet you're in the bad lands, they want to scam you, get your bank account details, get your personal details, see what websites you visit, your shopping habits, disable your computer, break your computer, slow your computer down, be well-wishing, but still stuff up your system with a badly made program. Find out about what you install (or vet what others install) on your system.

See how you go, rootkits aren't nice. Ask Broni if the source can be identified. Backtrack and think about how it was installed.

Matt

 

Mattman,
My missus spends half her awake hours on facebook, the other half looking for **** on the internet. So sounds like it's time to curb the time and places she goes to on the web. I'll see if Broni can locate where we picked it up from. Cheers.

 

PeteC,
Many thanks, i'll do that when we have it all cleared up. Cheers.

 

Arie,
I had a look at her FB page last night, she had abt 100 requests from these apps sent by other people. I just can't understand why she wants all this ****. I rejected the lot of them for her, while she was asleep i might add, i'm not silly. I just have to convince her to stop accepting all these apps, and tell her friends to stop sending them to her. Her bloody mobile phone is the same. Why she doesn't want a phone that just rings , and makes calls, they always want bells and whistles.

cheers.

 

Consider turning her user account from administrator to standard user (talk to her about it). It just means that if something needs to be installed she won't be able to do it and you can discuss it together, about whether it is needed or not. Programs cannot automatically install under a standard user account. She can still do all the day-to-day things she normally does.

I don't install ANYTHING I think I don't really need. It just needs to get uninstalled later on and might not uninstall cleanly (malware does not want to get uninstalled, you don't want to need to "extract" it and possibly leave your system working badly).

Anyway, that's my sage words . Sing out if you are interested in any others

Matt

 

lol mattman, there is only a few problems there. One is, it's my computer she is useing at the moment, we have just shifted house and i have not got around to running the cat5 yet. When i do, she can use her laptop, well it's realy mine, but she has commandeered it. And 2, you don't know my wife, no matter what you tell , ask, plead or beg, she'll still do what she wants. I've learnt to live with it, but don't know if the pc and laptop will survive it. Me thinks it's time for a user password on the PC. Cheers.

 

lol yourself! I know there's no convincing some people

If it is their own computer, they can be an administrator if they want. If it was my computer, they would need to prove their sincerity for maintaining it, otherwise they would only be welcome as a standard user or even a guest. The system can be compromised if the user is unwary.

Matt

 

Trust me, I know here your coming from. The missus flew out yesterday, had to go up to Papua New Guinea for the funeral of her mum, so while she is away, i'll be running the cat 5 outlets and connecting her laptop in another room. Then this pc gets locked up. I have tried to tell her not to download stuff, or accept XXXX on FB, but it's a loosing battle.

 

Hope it goes well. Sorry to hear about her mum.