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Windows Vista Vista configuration problem

Discussion in 'Legacy Windows' started by rmabeus, 2009/03/14.

  1. 2009/03/14
    rmabeus

    rmabeus Inactive Thread Starter

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    Help:I am using windows vista but when I turn the computer on it goes right to configuring updates 3 0f 3 but does not configure and shuts down and starts back up again to the same screen over and over again.

    Can someone help me with this problem and tell me what I can do to fix it>

    Email address removed by Moderator to protect you from spammers. We only deal with problems on the BBS for the benefit of all.
     
    rmabeus,
    #1
  2. 2009/03/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi rmabeus. Welcome to Windowsbbs! :)

    Do you have a Windows Vista DVD? If you do then insert the DVD and allow your computer to boot from the DVD. After you have booted from the DVD choose the option to repair your computer. After you choose that option click on system restore and restore your computer to an earlier date.

    If you don't have a Windows Vista DVD press F8 on startup and select Safe Mode. Does your computer boot now? If not then select F8 again and press Last Known Good Configuration. See if those options work. :cool:
     
    Evan Omo,
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  4. 2009/03/14
    rmabeus

    rmabeus Inactive Thread Starter

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    Vista problems

    Evan,
    Thanks for the response but I do not have the DVD. It came pro-loaded in the computer. We have tried to re-boot many times but it starts and scrolls down a bunch of numbers and then shuts down again. We have tried everything. We have tried everything
     
    rmabeus,
    #3
  5. 2009/03/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    So I assume you tried Safe Mode and Last Known Good Configuration? Could you maybe borrow a Vista DVD from a friend or co worker?
     
    Evan Omo,
    #4
  6. 2009/03/14
    rmabeus

    rmabeus Inactive Thread Starter

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    Vista problems

    Evan, I just tried pushing F8 but nothing happens. It goes back to the screen that saying configuring 3 of 3 0% completed, shuts down and does the same thing again. WHen we try to go to the safe mode screen it is hit and miss. We can not log into the computer or anything

    Rick
     
    rmabeus,
    #5
  7. 2009/03/14
    rmabeus

    rmabeus Inactive Thread Starter

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    VIsta DVD

    I really don't know anyone that has a Vista DVD
     
    rmabeus,
    #6
  8. 2009/03/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Did the computer come with recovery disks or a hidden partition that would restore the computer to factory settings?
     
    Evan Omo,
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  9. 2009/03/14
    rmabeus

    rmabeus Inactive Thread Starter

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    Vista problems

    Evan, this problem just popped up all of the sudden. The computer has not been on for a week and when my son went to turn it on last night the problem occured. As I said it starts coming on, the screen says configuring 3 of 3 0 complete and then it waits a bit then shuts down and starts back up again. We have tried rebooting, safe mode and everything.

    Rick
     
    rmabeus,
    #8
  10. 2009/03/14
    rmabeus

    rmabeus Inactive Thread Starter

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    Vista problem

    no, it just came with pre-loaded software
     
    rmabeus,
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  11. 2009/03/14
    rmabeus

    rmabeus Inactive Thread Starter

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    recovery disc

    Evan, I just found a recovery disc I made for the other computer which is a laptop
     
    rmabeus,
    #10
  12. 2009/03/14
    rmabeus

    rmabeus Inactive Thread Starter

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    Vista DVD

    Evan, I just found someone on Craig's list here in Phoenix that has a Vista DVD for sale...
     
    rmabeus,
    #11
  13. 2009/03/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Good. You can try creating a Windows Vista Recovery Disk to repair your computer. Read this, Create a Windows Vista Recovery Disk. If you can't create a recovery disk then I am afraid I don't know what else to suggest. :( You may have to bring your computer to a repair shop to get it fixed if you can't use or create a Vista Recovery Disk.
     
    Evan Omo,
    #12
  14. 2009/03/14
    rmabeus

    rmabeus Inactive Thread Starter

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    Vista recovery disc

    Evan,
    What he has is a windows vista recovery disc. Is it too hard to fix myself or should I just take it in for maintenence?
     
    rmabeus,
    #13
  15. 2009/03/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Try and use the recovery disk first before bringing the computer into a repair shop. If you run into trouble then let me know and I will try to help you out.
     
    Evan Omo,
    #14
  16. 2009/03/14
    mopar Lifetime Subscription

    mopar Well-Known Member

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    mopar,
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  17. 2009/03/17
    mike852

    mike852 Inactive

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    In the future, make sure you have those recovery discs. They are very important. You are supposed to make them when you set up the computer when you first got it.
     
    mike852,
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  18. 2009/03/17
    rmabeus

    rmabeus Inactive Thread Starter

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    recoevery disc

    I could not find them. I did have the ones for the laptop which also has vista but when I put it in it did nothing just kept running

    I took it into a computer geek yesterday and he is going to re-install windows
     
    rmabeus,
    #17
  19. 2009/03/19
    mike852

    mike852 Inactive

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    I have a HP laptop and when I first bought it I had to make my own recovery disc's, or if I wanted to, I had the option to but them. I just made them. There is a program called recovery manager that lets you make them. The disc's will only work on the computer that make them. Hopefully the Geek Squad will make you some recovery disc's for you.
     
    mike852,
    #18

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