Virus? Unable to browse

I believe I have some form of Virus and not sure what it is or how to remove it yet.

Basically I am unable to ping, use Internet Explorer, etc. I am on a firewall router, other computers are working fine. However, the computer with the problem, I am able to do nslookup and play online games that uses different port. Such as Star War Galaxies

Any idea what virus it is and how to remove it? I am using Symantec Anti-Virus 2003 and did a full scan already. I also used SpyBot to remove all the stuff on there already.

I tried to reinstall TCP/IP, but the uninstall button is grey out.

Any suggestion? Do you need me to post hijack info on here?

 

smilepak Welcome to Windows BBS


If possible>
Please get an online anti virus scan from other than your av manufacturer.
always good to get a second opinion
There are several to choose from in this pinned topic
http://www.windowsbbs.com/showthread.php?s=&threadid=33

Its also good idea to have another browser installed.,just in case

After running SpyBot or Adaware restart the PC as you normally do and yes post a hijackthis log.(if its version v1.97.7)
I'm not a professional log analyzer other's here are and we can direct you to the proper resources..

Lonny

 

Thanks for the info. I have installed the adware and seems to detect a lot of things spyware was not able to detect, which is good.

Another interesting thing is that I installed Mozilla. That worked well.

Any how, the adware was able to resolve the problem.

Thanks!

 

So the problem is gone now ? good if so .

I think unless SpyBot was updated the 17th and 31 (dec)
it could have broken the lsp stack when removing a paticular bad guy,, whick may have been the problem //

did your hijackthis log have a broken internet access entry ?

I use both spybot and adware ,, each finds things the other doesnt
Lonny