video problems

I installed the ATI RADEON 9600 A (AGP) in my computer with Giga-Byte mother board with Pheonix Award v 6.00PG bios. the computer boots up but has no video. I put the card in another computer and it works fine. can any one help. thank you

 

Hi and welcome to the BBS,

You don't say if any other graphics card has worked or is this the first time start on a new build?

If the motherboard has onboard graphics and you are adding a new card, it could be that you need to disable the onboard graphics. This should be in the FAQs for the motherboard at the Gigabyte website.

It may need a BIOS update for the card to be recognised.

If the motherboard has built-in Ethernet (LAN) or audio, there may be a resources clash, so try disabling those.

My Gigabyte motherboard was incompatible with the AGP card I was trying (it took the supplier 3 months to work it out). They replaced the AGP card with a Gigabyte brand and it worked fine. If you need to return the AGP card, try a Gigabyte model.

Matt

 

Look for an option in the Bios that makes AGP the primary video source instead of PCI.