Resolved VIA VT6421A/VT6414L causing BSODs in Vista

For the last couple of weeks, I have had fairly frequent issues with vsmraid.sys causing BSODs, and this file can only link to the Pluscom USI-64216214L addon card. As I know it's a VIA system file, it must be to do with the drivers for one of the chipsets I listed, and I believe it is the VT6421A. Anyway, what can I do to resolve the issue? It can't be a motherboard or memory issue - it happened with both the old board and this new one. It also shouldn't be a virus - I've run a scan with two different scanners and that hasn't shown any viruses infecting this file.

I've temporarily disabled the card but I would like a quick solution please.

 

VIA Forums > Tech Support Chat Arena > IDE, SATA & Raid Arena
Blue screens with VT6421 on Vista 32

More: http://tinyurl.com/6wvmgvu

 

The VT6421 regular indeed does, but the VT6421A and later versions do not report the same issues, from my research in the past. And I have run the part for quite a while before the last couple of weeks without any issue whatsoever.

I've updated the driver, or at least I think I have, but I'll leave this open for a while in case I get a return of the problem - it isn't definitely fixed yet!

 

Did you try using Windows' "System Restore" to roll Windows back to a previous state when your computer was functioning correctly?

Microsoft.com > System Restore > Vista

 

No, for the reason that it wasn't after the install of anything, simply it happened of it's own accord (for the first time after a particularly laggy Call of Duty MW2 host, strangely)

 

It doesn't have to be used after an install of anything. It can be used anytime you need to roll your system settings back to a point when it was working correctly.

 

The problem with that being is that I don't know if there actually IS a system restore that far back, and also I would have so much to reinstall that the same problem would probably resume. Anyway, I've updated the driver as I said, I'll come back if it does indeed break again.

 

Tip: System Restore also has an 'undo'.

 

I know it has an undo, but that would defeat the point. xD

 

How old is your last backup?

 

A few minutes ago, from a virus scan.

 

Then you have two ways to 'undo' a System Restore to a couple of weeks ago.

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Do you have a backup before the problem started two weeks ago?

 

I possibly do, but I'm well aware of the other solutions, hence why I intend to wait and see if these drivers help at all.

 

I've got my fingers crossed.

 

Just been reminded of this. Unfortunately, the updated drivers did not work, and due to the fact that I also managed to damage the fascia of the DVD-RW drive whilst working on the machine, I have since removed both the card and drive from this machine, and fitted it to my other machine, and as expected, haven't had a single BSOD since. Marking it as resolved now.

 

Good to hear the problem's been solved. Thanks for posting back.