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usbscan.sys complete mem dump

Discussion in 'Windows XP' started by lmattuk, 2007/03/02.

  1. 2007/03/02
    lmattuk

    lmattuk Inactive Thread Starter

    Joined:
    2007/03/02
    Messages:
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    Hi my com has been crashing so i colected the complete memory dump
    the ive put it down to my lexmark printer driver before i go on messing with thing i would like someone to have a quick look and post some advice please
    thankyou for your time.:)

    I hate the blue screen:mad:

    Microsoft (R) Windows Debugger Version 6.6.0007.5
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [D:\MEMORY.DMP]
    Kernel Complete Dump File: Full address space is available

    Symbol search path is: SRV*C:\Documents and Settings\lee\My Documents\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 2600.xpsp_sp2_gdr.050301-1519
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a420
    Debug session time: Fri Mar 2 20:46:20.437 2007 (GMT+0)
    System Uptime: 0 days 0:01:27.984
    Loading Kernel Symbols
    .........................................................................................................
    Loading User Symbols

    Loading unloaded module list
    ..
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck C2, {7, cd4, 14aad000, 86796e70}

    *** No owner thread found for resource 80558460
    *** No owner thread found for resource 80558460
    *** No owner thread found for resource 80558460
    Probably caused by : usbscan.sys ( usbscan!USPnp+247 )

    Followup: MachineOwner
    ---------

    kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 00000007, Attempt to free pool which was already freed
    Arg2: 00000cd4, (reserved)
    Arg3: 14aad000, Memory contents of the pool block
    Arg4: 86796e70, Address of the block of pool being deallocated

    Debugging Details:
    ------------------

    *** No owner thread found for resource 80558460
    *** No owner thread found for resource 80558460
    *** No owner thread found for resource 80558460

    POOL_ADDRESS: 86796e70 Nonpaged pool

    FREED_POOL_TAG: CcBc

    BUGCHECK_STR: 0xc2_7_CcBc

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    PROCESS_NAME: System

    LOCK_ADDRESS: 805584e0 -- (!locks 805584e0)

    Resource @ nt!IopDeviceTreeLock (0x805584e0) Shared 1 owning threads
    Threads: 867c4da8-01<*>
    1 total locks, 1 locks currently held

    PNP_TRIAGE:
    Lock address : 0x805584e0
    Thread Count : 1
    Thread address: 0x867c4da8
    Thread wait : 0x15ff

    LAST_CONTROL_TRANSFER: from 8054b741 to 8053331e

    STACK_TEXT:
    f7c72ab4 8054b741 000000c2 00000007 00000cd4 nt!KeBugCheckEx+0x1b
    f7c72b04 8054b0b9 86796e70 00000000 f7c72b34 nt!ExFreePoolWithTag+0x2be
    f7c72b14 f71b3b77 86796e70 862bd5f0 862e0308 nt!ExFreePool+0xf
    f7c72b34 804e37f7 865f4030 00000000 f7c72bc0 usbscan!USPnp+0x247
    f7c72b44 805d8a45 863ff850 863ff850 00000002 nt!IopfCallDriver+0x31
    f7c72b70 8061a672 865f4030 f7c72b9c 00000000 nt!IopSynchronousCall+0xb7
    f7c72bc4 805312a9 863ff850 00000002 00000000 nt!IopRemoveDevice+0x93
    f7c72bec 8061b7e7 e16aa100 0000000a e1808188 nt!IopRemoveLockedDeviceNode+0x160
    f7c72c04 8061b853 866289b8 00000002 e1808188 nt!IopDeleteLockedDeviceNode+0x34
    f7c72c38 8061b8fe 863b8030 02808188 00000002 nt!IopDeleteLockedDeviceNodes+0x3f
    f7c72c68 8061ba10 863eaa98 00000000 86539368 nt!IopDelayedRemoveWorker+0x4b
    f7c72c80 80530651 863b8030 00000001 e1912a78 nt!IopChainDereferenceComplete+0xd9
    f7c72cac 8061d893 8662bce8 00000004 00000000 nt!IopNotifyPnpWhenChainDereferenced+0xa1
    f7c72d34 805ec65b f7c72d70 806ee778 e16b7f58 nt!PiProcessQueryRemoveAndEject+0x9e4
    f7c72d50 8059c423 f7c72d70 86624ad0 8056147c nt!PiProcessTargetDeviceEvent+0x2a
    f7c72d74 804e426b 86624ad0 00000000 867c4da8 nt!PiWalkDeviceList+0x122
    f7c72dac 8057be15 86624ad0 00000000 00000000 nt!ExpWorkerThread+0x100
    f7c72ddc 804fa4da 804e4196 00000001 00000000 nt!PspSystemThreadStartup+0x34
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    usbscan!USPnp+247
    f71b3b77 832600 and dword ptr [esi],0

    SYMBOL_STACK_INDEX: 3

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: usbscan

    IMAGE_NAME: usbscan.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 41107b14

    SYMBOL_NAME: usbscan!USPnp+247

    FAILURE_BUCKET_ID: 0xc2_7_CcBc_usbscan!USPnp+247

    BUCKET_ID: 0xc2_7_CcBc_usbscan!USPnp+247

    Followup: MachineOwner
     
  2. 2007/03/03
    mattman

    mattman Inactive Alumni

    Joined:
    2002/06/10
    Messages:
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    Usbscan.sys will be part of the USB (controller) drivers. Find an update for those drivers or look at going to Device Manager and uninstalling all the listings for anything entitled "Controller" under the heading Universal Serial Bus Controllers.

    An update for the USB controller drivers will be found with the chipset/motherboard drivers. Everest in my signature might help you identify the chipset or make and model of the motherboard.

    Matt
     

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