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USB external HD spooks boot

Discussion in 'Legacy Windows' started by g.watson, 2013/05/01.

  1. 2013/05/01
    g.watson

    g.watson Well-Known Member Thread Starter

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    Hi. I have a brand new Acer Aspire with Windows 8 installed. Every time I booted up, after about 1 or 2 seconds it repeated the beep and booted again, in an endless cycle. After a while, through a sheer coincidence, I discovered that if I disconnect the USB external HD, the PC will boot normally, and I then need to plug in the USB cable again.
    Apart from this minor annoyance, I'm worried that a USB cable isn't designed or robust enough to take unplugging and plugging back in a couple of times a day.
    Since the reboot cycle kicks in so early, I'm assuming it's something in the POST routine or the BIOS which is causing it. But I've been through all the setup options and can't find anything which looks as though I could reset it to recognise an external HD.
    Grateful for any advice.
     
    Last edited: 2013/05/01
  2. 2013/05/01
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    My home Dell and I've seen other Dells that won't boot with a flash drive plugged in. I never have found a solution.

    Is your cable hard wired or can be it be easily replaced if it wears out?
     
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  4. 2013/05/01
    g.watson

    g.watson Well-Known Member Thread Starter

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    Hi Steve and thanks for swift reply. No, it's not hard wired, so I guess I'll just have to live with the inconvenience, unless someone comes up with a solution for both of us.

    Obviously a new USB cable costs only peanuts, but I was also hoping to avoid the wear and tear on the socket it plugs in to.

    I'll mark this "resolved" in a couple of days if there are no further suggestions.
     
  5. 2013/05/01
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Did you try plugging the external Hard drive in to another USB port or uninstalling and reinstalling the drive.
     
    lj50,
    #4
  6. 2013/05/02
    g.watson

    g.watson Well-Known Member Thread Starter

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    Hi LJ and thanks. Yes, I tried all available USB ports. No, no way I would want to uninstall and reinstall it - too much archive material and backups on board! Anyway, as I said, it appears to be a hardware recognition problem, since the bootup loop restarts within seconds of switching on.
     
  7. 2013/05/02
    TonyT

    TonyT SuperGeek Staff

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    Check the bios again.
    There may be 2 separate settings for boot order. One may list the order of boot devices by name and another may list just devices. There also may be a setting to enable-disable USB boot.

    The bios also could show something like this:
    first boot device - sata 0
    second boot device - dvd rom
    third boot device - removable disk
    fourth boot device - usb

    Just change usb to something else. It also may be listed as first boot device, in which case set its order later.

    To test if the boot order is set incorrectly, with the external usb drive connected, restart the comp and press the F12 key to get the bios boot menu. Select the internal hard disk and see if it boots. If it still goes into a boot loop then the problem is the bios itself, if it boots fine then the problem is likely a bios setting.
     
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  8. 2013/05/02
    g.watson

    g.watson Well-Known Member Thread Starter

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    Hi Tony - thanks for advice.

    I thought I had the boot order set right (1: HD; 2: CD-ROM; no others), but I printed your post off and checked it all out again to be sure. It was in fact all OK, and nothing I tried there had any effect. Luckily I have a USB socket on the front side, so it's not an enormous hassle to unplug and re-plug. But, as I said, it's an annoyance and can't be doing the plugs and sockets any good.

    Thanks anyway - it was worth trying.
     
  9. 2013/05/03
    TonyT

    TonyT SuperGeek Staff

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    One more thing worth trying is to disable USB legacy support in the bios.
     
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  10. 2013/05/03
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    I should have been more specific. I meant uninstalling, restarting the computer, and then reinstalling the driver in the Device Manager. Does the manufacturer have any updates for your product.
     
    lj50,
    #9
  11. 2013/05/03
    TonyT

    TonyT SuperGeek Staff

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    Reinstalling a driver won't affect anything because drivers don't load that early in the boot process. Drivers don't load until after the Windows kernel loads and the bios does not use drivers at all.
     
  12. 2013/05/04
    g.watson

    g.watson Well-Known Member Thread Starter

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    Yes! It was indeeed the USB legacy support - many thanks, Tony. Spin-off advantage: I can now plug the drive semi-permanently into a USB socket on the back plate, freeing up the one on the front for temporary stuff like headphones.
     
  13. 2013/05/04
    TonyT

    TonyT SuperGeek Staff

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    Well done!

    Note that if ever need to boot an older operating system, such as DOS or maybe a text mode Linux repair boot CD, you may need to re-enable legacy support. What it does is forces the older operating system which has no USB support to allow the USB mouse & keyboard to be emulated as standard PS2 ports, re-routing them to a virtual port. In such situations, just disconnect the external drive, reset the setting in bios & boot the CD operating system.
     
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  14. 2013/05/04
    g.watson

    g.watson Well-Known Member Thread Starter

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    That's helpful, Tony - thanks again.
     

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