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upgrading from the microsoft site?

Discussion in 'Other PC Software' started by saphir, 2003/10/23.

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  1. 2003/10/23
    saphir

    saphir Inactive Thread Starter

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    my question is this. i did not know that microsoft office had a seperate web page for updates so i went to it and installed the first service pack fine. then i went to install the second service pack and it ask's to find a file i cant remember which one right now but if it is need to be known i can find out. anyway i found the file it was asking for on the install disk and continued with the installation and got an install failed error. i have tried a couple of time and the install has failed every time. i don't know. any suggestions or help would be great. thanks

    saphir
     
    saphir,
    #1
  2. 2003/10/27
    PeteC

    PeteC SuperGeek Staff

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    In the absence of any other replies suggest you go here and download the Service Packs for your version of Office to HD.

    Run a repair on your existing install - Help > Detect and Repair - or - Add/Remove Programs > Office > Change/Remove and select Repair - or Re-install.

    If Office SP 1 is listed separately remove it first.

    Then try a re-install of the service packs.
     
    PeteC,
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