Resolved [Unwanted PowerPoint 2007 update for Office 2010]

I have Office 2010. I do not have Power Point 2007. The Windows updater keeps trying to install an update for Power Point 2007, which always fails, so it tries again and again, every time I shut down. How do I convince the Windows updater that I neither want or need that update.

 

I did that two weeks ago and it didn't work. Since receiving your note, I tried it three more times. It seems to disappear, but it always comes back. When I shut down, it tries to install that update, but it is always "unsuccessful ". So how do I get rid of it???

 

This site has gotten more user unfriendly. I find it difficult to get back to my particular issue. Now I'm trying to delete this message and can't find a way to do it.

 

I did that. Three times. It didn't work. The unwanted update keeps coming back.

 

Microsoft has unlimited no-charge e-mail support for update issues:
https://support.microsoft.com/oas/default.aspx?LN=en-us&x=16&y=8&gprid=6527&st=1&wfxredirect=1

If you don't live in the U.S., start here:
http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=6527

 

I have followed Evan Omo's suggestion several times. The unwanted update always comes back. Right now, it seems to be gone. We'll see. Nobody else seems to have any ideas.

 

Microsoft has unlimited no-charge e-mail support for update issues


If you don't live in the U.S., start here

 

So far, the phantom update has not returned, so I have marked the thread "resolved ".