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Resolved Unwanted downloads from Netherlands

Discussion in 'Networking (Hardware & Software)' started by arthur277, 2017/10/14.

  1. 2017/10/14
    arthur277

    arthur277 Well-Known Member Thread Starter

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    Every time I start my laptop, I notice that there is a constant download at about 200kilo bits/sec. I have finally found out that this is from IP 46.231.87.21, and the server is server-07.stream-server.nl an organisation called Xenosite. If I disconnect my ethernet for a minute of two, it stops and does not return. I have run a number of Adware detection and removal programs but they do not detect or identify this as an adware/malware downloader. I have also looked at all of my start up programs but cannot identify one that would be the cause of the downloads. However I wonder where all the downloaded bytes are going, and do not want to fill my SSD with junk.

    I have tried using Wireshark but this program is beyond me.Too complicated! I have also tried to use the router to block this IP but that is also too complicated for me. Windows Firewalll does not seem to have this ability either.

    Can anyone help me with a fools guide to a simple software program that will identify the source of downloads(IP) and if necessary block the IP address?
     
  2. 2017/10/14
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Sounds like you have an infection on the PC. My suggestion is to head to the Malware section and follow the instructions there. They are good at what they do and will have you up and clean in no time.
     

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  4. 2017/10/14
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    What have you downloaded recently? This may have been a piggyback on software downloaded. Is it showing in Control Panel > Programs and Features?
     
  5. 2017/10/14
    TonyT

    TonyT SuperGeek Staff

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  6. 2017/10/16
    arthur277

    arthur277 Well-Known Member Thread Starter

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    TonyT: Your 'this post' link gives an error message.
    retiredlearner: Nothing seen except a list of programs and apps that I am familiar with.
    MrBill: Can you be more specific. Do you mean on the Windows BBS?
     
  7. 2017/10/16
    Steve R Jones

    Steve R Jones SuperGeek Staff

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  8. 2017/10/16
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Arthur 277.Yes on this site. I would have no reason to send you to someone else's sight even though there are some other good ones out there that I am a member of.
     
  9. 2017/10/16
    arthur277

    arthur277 Well-Known Member Thread Starter

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    Mr Bill - thanks, but just checking as I have not been to that forum before!

    I have had a good look at the Malware forum and the remedy seems to be worse than the infection!! I have run JRT and Malwarebytes and they find nothing except Malwarebytes won't allow me to run Iobit's Advanced System Care, so I have had to uninstall it. I can't think who told Malwarebytes that ASC is a PUP. I want it. None of the other Iobit software is classified as PUPs. AdwareCleaner scans and then when I try to 'clean', it crashes???

    I seem to be able to stop the downloads by disconnecting the ethernet for a minute or so, and I think for the present I will stick with that. I have read the instructions for posting on the Malware forum and have already generated the two files requested. They are about 30 pages of A4! The program found entries that I could not find! Some very curious ones too!

    If I progress with this it will be on the Malware forum. I will mark this post solved. Thanks for all your inputs and suggestions, Mr Bill, Steve R Jones, retiredlearner and TonyT.
     
  10. 2017/10/16
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Iobit's stuff is junk to start with, You should also stick with the Malware forum as you don't know what else has been downloaded that is hiding. You said you found wome curious ones. Bet that there are more.
     

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