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Resolved Unknown DLL error

Discussion in 'Windows 7' started by Purple Haze, 2014/02/18.

  1. 2014/02/18
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Windows 7 Enterprise SP1; Dual-core P E6500 @2.93; 4 G RAM; NVIDIA GForce 210

    After starting computer and win 7, get message as follows:

    Users\Hayes\AppData\Local\Temp\swpepnb\sbrbifj\wow.dll

    is missing. I've searched everywhere I can think of to try and find out what this actually pertains to. I can get to the \Temp folder, but there is nothing in that folder that has the last three portions of the message in it.

    Any Ideas? TIA!!
     
  2. 2014/02/18
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Purple Haze.

    Lets see what is starting up with the machine.

    Please download and run Autoruns. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the autoruns.exe program by right clicking on it and selecting Run as administrator. When you open the program click the Logon Tab and then post a screenshot of the Logon Tab in your next reply.
     
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  4. 2014/02/19
    Admin.

    Admin. Administrator Administrator Staff

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    Read this post, then post the requested log(s) in the Malware and Virus Removal forum.
     
  5. 2014/02/19
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Evan,
    Arie suggested I do malware scans and such first, then post results in that forum. When I ran autoran, it did show me two items under 'Explorer' in the registry that mentioned that .dll issue. They were highlighted in pink.
     
  6. 2014/02/20
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    The wow.dll entry is known to be a malicious file so your computer is definitely infected with malware.
     

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