uninstalling AOL

I have been going in circles now for 4 hours...I am not well versed in computers..we have 2 in our home...a new one with wide band...and an old one with windows 95. We recently discontinued AOL dialup on the old computer, I also use a dialup for real estate...which is where my problem started..ever since we dropped AOL, when I try to dial the real estate site, I get a message... "your call phone is not equipped with the special feature with which you are requesting "....I was told by tech support this should still work..he checked to make sure I have a modem...he reinstalled the s.ware...I try to remove AOL under add/remove programs and I get a message uninstall error...remove AOL canceled...he suggested I call AOL.. AOL suggested I call Windows...windows referred me to a small CO. who wanted to charge 45$...but he was kind enough to suggest I try reloading with the AOL disc and uninstalling all versions....but my computer does not read the disc...is there help?

 

Try Here

Try this link hope it helps

http://www.adservio.net/support/uninstallaol.html


The following describes the method for win98 but it may be of use
but be careful before deleting any files and remember to backup any files you are not sure of.


Uninstalling AOL 6.0 from Windows 98
Before starting this uninstall please close any open windows or programs
Go to your desktop and double click the "˜My Computer’ icon
Double click on the "˜Control Panel’ icon
Double click on "˜Add/Remove Programs’
Click once on "˜AOL UK’ to highlight
Click on the "˜Add/Remove’ button
You should now see a page displaying the following message: "˜Please wait while we look for versions of AOL on your computer. No changes are being made’.
Once the search is complete, a further page will be displayed with the heading "˜Uninstall AOL’ listing how many versions of AOL have been found and when they were last used. For example:
Found 2 = AOL 6.0, in C:/AOL 6.0a last used 5/13/2001
AOL 6.0, in C:/AOL 6.0 last used 5/7/2001
At the bottom of this page there is a section marked "˜Select which files you would like to keep - these files will be moved to the desktop.’
Both of the following boxes should be ticked to ensure that the files are saved for you:
Ensure that the "˜Downloaded files’ box is ticked
Ensure that the "˜Personal Filing Cabinet files’ box is ticked
These should already be ticked. If not, you can tick the boxes simply by clicking in them.
Highlight the versions to be removed by clicking each of them in turn.
Once they are all highlighted, click the "˜Next’ button to continue.
The following page will display the message "˜Uninstalling’
When this process has finished the message "˜Uninstall Successful’ will be displayed
Click on "˜Finish’
A prompt will be displayed asking you if you want to restart your computer.
Select the "˜OK’ button and the computer will be shut down and restarted for you.
When your computer has restarted, double click on the "˜My Computer’ icon
Double click on "˜Dial Up Networking’
You will see the following icon "˜AOL Dial-on Demand feature. Please do NOT delete this’. This may be followed by the word "˜default’
Right click on this icon and click on "˜Delete’
Confirm the deletion by selecting "˜Yes’
You may want to remove some of the remaining files that AOL has left on your computer.
Click on "˜Start’
Click on "˜Find’
Select "˜Files or Folders’
In the box marked "˜Named’ type in the word AOL
In the box marked "˜Look in’ select your hard drive. This is usually called "˜C’.
A list of files will be displayed. The following files must NOT be deleted:
Name - In Folder
AOL - C:\Program Files\Online Services
aolsetup - C:\Program Files\Online Services\AOL
For any other files that you do not want to keep
Right click on the first file you want to delete
Click on "˜Delete’
You will be asked "˜Are you sure you want to send "˜filename’ to the Recycle Bin?’
Click on "˜Yes’
Repeat the above process for all files you want to delete.
CONGRATULATIONS! You have now successfully removed AOL from your computer.
The folder AOL saved PFC contains the files that AOL have saved for you.

 

Hi! I was wondering why you need to keep the above Folder\File
if you have removed AOL and won't be going back?

 

Play safe

BuzzB2k
The suggestion not to delete the files was a a safety measure as I know of some people that have had trouble and these files may be to blame but as always if you make a backup of the files before deleting they can always be restored if needed

It would also be nice if ymrealtor would post back to let us know how he has got on, this also applies to all posts asking for help it adds to everyones knowledge

 

Thank you for the reply - In my case when I decided I didn't want AOL on my system, Everything went! Luckily no problems!