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Uninstall Sp2

Discussion in 'Windows XP' started by roy66, 2004/09/19.

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  1. 2004/09/19
    roy66

    roy66 Well-Known Member Thread Starter

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    with no evidence of SP2 in Add/Remove how does one go about uninstalling.
    Forget rollback to restore point I did that and found I had lost ALL email so I reverting back again.
     
  2. 2004/09/19
    dobhar Lifetime Subscription

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  4. 2004/09/20
    roy66

    roy66 Well-Known Member Thread Starter

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    Thanks dobhar,

    It didn't work for me.

    The feedback I got was.

    Is not recognised as an internal or external command, operable program or batch file.
     
  5. 2004/09/20
    dobhar Lifetime Subscription

    dobhar Inactive

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    Well that bites... :mad:
     
  6. 2004/09/21
    charlesvar

    charlesvar Inactive Alumni

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    Hello Roy,

    In Jim's reply in that thread - #12 I understand you did this from a Start|Run|type cmd|OK window rather than just clicking on the spuninst.exe file. - did you try that? I don't have the SP2 uninstall file on my system anymore, so can't verify that its there.

    Or, if you're really desperate, install SP2 again and see if that gives you the Add/Remove entry.

    Regards - Charles
     
    Last edited: 2004/09/21
  7. 2004/09/21
    Christer

    Christer Geek Member Staff

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    I have my folder in place and the path is:

    C:\Windows\$NtServicePackUninstall$\spuninst\spuninst.exe

    If it is verified to be there on the computer in question, click start > run > and either browse to the "exe" or copy/paste the above path into the dialog box.

    Christer

    Edited: I don't know why there is a space between spuni and nst.exe. There shouldn't be and wasn't as I typed it!
     
  8. 2004/09/21
    roy66

    roy66 Well-Known Member Thread Starter

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    I have 17 of these files spuninst.exe
    How on earth do I know which one is applicable to SP2
     
  9. 2004/09/21
    Christer

    Christer Geek Member Staff

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    It's the one in $NtServicePackUninstall$

    All the others should be $NtUninstall$ for a number of hotfixes.

    Thinking twice, if You installed SP1 and then SP2, You may have two instances of $NtServicePackUninstall$.

    The one pertaining to SP2 has a file in the spuninst folder named "Service Pack 2.asms "

    Christer
     
  10. 2004/09/21
    Welshjim

    Welshjim Inactive

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    roy66--That path C:\Windows\$NtServicePackUninstall$\spuninst\spuni nst.exe

    is incorrect. There is a space near the end that might be messing things up.
    It should be
    spuninst.exe
     
    Last edited: 2004/09/21
  11. 2004/09/21
    roy66

    roy66 Well-Known Member Thread Starter

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    Welshjim,

    Thanks for that, much appreciated, I had picked that up from previous postings.

    Christer,

    Thanks for your info, from it I have been able to locate and identify just as you have said.
    Next question is do I just delete the $NtServicePackUninstall$ folder to uninstall or is there another precise method required.
    As there is no record in the Add/Remove programs it has been suggested that the download might have corrupted.
    I now have the CD from Microsoft which should guarantee a true install.
    Open to all comments.
    Thanks
    roy66
     
  12. 2004/09/22
    Christer

    Christer Geek Member Staff

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    Jim,

    That is happening very often (always ?) when I type a path. It was typed correctly and after previewing, I double checked it to be correct.
    I've seen it happen to other people too ...... :confused: ...... any hint on how to avoid this?

    Roy,

    No, do not delete the $NtServicePackUninstall$ folder.

    Do the uninstallation as I outlined in post #6.

    Christer
     
  13. 2004/09/26
    roy66

    roy66 Well-Known Member Thread Starter

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    Christer,

    Can you please be more specific for me as anything I have tried has not produced the desired result.

    Thankyou.
    ps Granted you will consider #6 to be specific enough but it seems I just don't get it Sorry.
     
  14. 2004/09/26
    Christer

    Christer Geek Member Staff

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    Roy,
    I have never done it myself but I'll restore a Ghost Image of my system when it still had those uninstall folders and try to uninstall using that command.

    I'll be back,
    Christer
     
  15. 2004/09/26
    Christer

    Christer Geek Member Staff

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    Well, both the "copy and paste into the dialog box" method and browsing to the spuninst.exe brought up the "uninstall SP2 guide ". I didn't go further than that but the guide should be easy to follow.

    Follow either of the two methods below:

    1)

    Go to START > RUN > and copy/paste the below path into the dialog box:

    C:\Windows\$NtServicePackUninstall$\spuninst\spuninst.exe

    (Don't forget to remove the annoying space between spuni and nst.exe!)

    Click OK

    2)

    Go to START > RUN > and click the BROWSE button and direct it to the location of the correct spuninst.exe.

    Click OPEN

    Click OK

    Please note:

    If, during the installation of SP2, a storage location for the uninstall files other than the default, was chosen, then the default path will not work. You will either have to recall where the installer was instructed to put them or in Windows Explorer, do a search for SPUNINST.EXE and take notes of the actual path.

    If neither of the above will work, then I'm out of ideas and would myself go get my Ghost Boot Disks ...... :cool: ...... !

    Christer
     
    Last edited: 2004/09/26
  16. 2004/09/26
    that10pin

    that10pin Inactive

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  17. 2004/09/26
    roy66

    roy66 Well-Known Member Thread Starter

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    Thanks Christer for that assistance I have been able to track down The one pertaining to SP2 has a file in the spuninst folder named "Service Pack 2.asms "
    BUT can't get beyond that as all responses in relation to C:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe come up as not recognised as an internal or external command, operable program or batch file.
    YES I did correct the space in spuninst

    that10pin,

    Thanks for your link and from that it seems my only option is the one using my XP CD which if you follow it through becomes pretty "scary" so if I am really intent on removal this could be my last/only option.
     
  18. 2004/09/26
    Christer

    Christer Geek Member Staff

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    Roy,
    it seems to me that we have been doing a full circle ...... :eek: ...... and You came to the same conclusion as You did at the very beginning of this thread.

    It appears that the installation of SP2 has gone wrong on Your system, it is definitely corrupt since no uninstall can be accomplished and it is likely that the only solution is a reinstallation.

    You haven't said anything about the hardware setup but I conclude that it is a single harddrive with a single partition, C: only.

    Before doing anything else, save Your important data to CD's or DVD's. I don't know if You have more than "My documents" as personal data but there are other folders that can be saved:

    Outlook Express => do a search for *.dbx files. Copy everything in that location to a separate folder on CD/DVD.

    Address book => do a search for *.wab and copy YourName.wab to CD/DVD.

    Microsoft Outlook => do a search for Outlook.pst and copy it to CD/DVD.

    Favorites => do a search for Favorites and copy the folder under Your user account to CD/DVD.

    In all cases, avoid copying the system files, desktop.ini and thumbs.db, which may cause problems if copied back to a fresh installation. When You copy back, copy the contents, not the folders themselves. Well, subfolders created by You can be copied back but not the shell folders created by Windows.

    By copying back the old files, You will replace newly created files. I recommend to not simply overwrite but to move the new "originals" to a backup location ...... ;) ...... You never know.

    I do recommend, if You take the plunge to reinstall, to invest in a backup harddrive and in some imaging software like Norton Ghost or any other to Your liking.
    There are good guides on system setup, partitioning and effective use of Ghost at RADIFIED.

    I personally have several images of different installations of SP2 and I can "jump" between them in a matter of minutes. If anything bad happens to my system, I can also let Ghost fix it by restoring an image. Like I said, it's a matter of minutes and a cup of coffee!

    Christer
     
  19. 2004/09/26
    charlesvar

    charlesvar Inactive Alumni

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    If the situation is down to "reinstalling ", then why not try reinstalling SP2? IMO, nothing to lose, and may clear up the corrupt install, at least, Roy may get an Add/Remove entry.

    This advice is given a lot to people that have lost add/remove entries for software uninstalls. Why not here?

    Regards - Charles
     
  20. 2004/09/26
    roy66

    roy66 Well-Known Member Thread Starter

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    Christer,

    Thanks ever so much for all the trouble and detail you have gone to.

    Meat to eat...plenty to chew on.

    roy66
     
  21. 2004/09/26
    roy66

    roy66 Well-Known Member Thread Starter

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    charelsvar,

    Now that's the sort of feedback I like to get.......check #10
    I am hanging in for all options as who really wants to go down the re-install path??? after all everything seems to be working satisfactoraly except for not being able to load pictures from my digital camera.

    We could have someone out there who has experienced the SAME problems and overcome the "easy" way out.
     
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