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Resolved Uninstall QuickTime

Discussion in 'Other PC Software' started by jammer, 2016/04/21.

  1. 2016/04/21
    jammer

    jammer Well-Known Member Thread Starter

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    ... I'm using a Gateway GT5408 PC, running Win Vista Home Premium OS... trying to uninstall QuickTime via 'Start>Programs>Quicktime>uninstall'' as well as 'Control Panel> uninstall>Quicktime', but keep getting error alert 'can't access network' ... it's as if the app is a ghost... title info only, no properties ... any suggestions? tx
     
    jammer,
    #1
  2. 2016/04/21
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    MrBill,
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  4. 2016/04/21
    jammer

    jammer Well-Known Member Thread Starter

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    ... tx for quick response... tried to INSTALL, get same alert as when trying to UNINSTALL ... 'can't access network' ... ??
     
    jammer,
    #3
  5. 2016/04/21
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Try CCleaner - I used it on a friends W7 unit when cleaning up his comp prior to an upgrade to W10. (All went smoothly). Neil.
     
    retiredlearner,
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  6. 2016/04/22
    Arie

    Arie Administrator Administrator Staff

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    That error is usually caused by the corruption of the QT installation package (.MSI).

    In the past you could use the Windows Installer CleanUp utility from Microsoft, but this has been retired. Microsoft now offers a FixIt: Fix problems that programs cannot be installed or uninstalled.

    See if you can fix it with that.
     
    Arie,
    #5
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  7. 2016/04/22
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Last edited: 2016/04/22
    lj50,
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    jammer likes this.
  8. 2016/04/22
    jammer

    jammer Well-Known Member Thread Starter

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    ... tx for all the responses...bottom line:
    ....... I use CCleaner every other day- no joy
    ....... Lj50: get alert- 'WIN Script Host.. can't find script engine for script C:\Users\ALC\AppData\Local\Temp\IXP000.Tmp\StartMsi.vbs'
    ....... Arie: worked like a charm... always said y'all are the best.. tx again
     
    jammer,
    #7
  9. 2016/04/22
    PeteC

    PeteC SuperGeek Staff

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    Please mark your thread as Resolved!


    Marking a thread as 'Resolved'

     
    PeteC,
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