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unable to send email in vista error #421

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by Dale Belmas, 2008/02/12.

  1. 2008/02/12
    Dale Belmas

    Dale Belmas Inactive Thread Starter

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    I am unable to send emails on my new HP laptop (hp pavilion entertainment PC).
    All I get is:
    an unknown error has occurred. subject 'fw; rasins and grapes'
    account: pop.chartermi.net,
    protocol: smtp
    server response: '421 charter.net connection refused from [68.51.252.165]'
    port: 25,
    secure(ssl): no.
    server error: 421,
    error number: 0x800ccc67

    PLEASE HELP!!!
    thanks in advance
     
    Last edited: 2008/02/12
    Dale Belmas,
    #1
  2. 2008/02/12
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Do you mean UNable:confused:

    Are you at home with Charter when you get the error or are you at a location that uses a different ISP??
     
    Steve R Jones,
    #2


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  4. 2008/02/12
    Dale Belmas

    Dale Belmas Inactive Thread Starter

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    No I am in Florida in a motor home using Comcast wireless connection. However I was unable to send even in another location using a camp ground wireless connection.

    Dale
     
    Dale Belmas,
    #3
  5. 2008/02/12
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Steve R Jones,
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  6. 2008/02/12
    Dale Belmas

    Dale Belmas Inactive Thread Starter

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    Is there anything I can do? Such as tell them I will not use them in the furture? Or do I have to set up another route thru Comcast?
     
    Dale Belmas,
    #5
  7. 2008/02/13
    Arie

    Arie Administrator Administrator Staff

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    There's not much you can do. You can tell them, but they wouldn't change. It is a measure to prevent spam.

    Your option is to set the SMTP server to use your current ISP, or use a web based email provider.
     
    Arie,
    #6

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