Windows Vista [Unable to run visualizations in WMP11]

I am running windows vista hp sp1. today i could not use my visualizations in my wmp11. i contacted hp tech support. he had me run sfc/scannow it found a corrupt file it couldnt fix. this is what it said
windows found corrupt files but was unable to fix some
: details are included in the cbs.log windir\logs\cbs\cbs.log

i cannot open that log file it says access denied
the tech wants tme to do a full system restore . he says my operating system files are affected can someone please help me
thanks so much
RIZZIES ps i ran superantispyware free edition and it only found cookies.

 

Hi and welcome to the BBS,

A (Windows) System Restore should not be detrimental to try. Read about System Restore in Help and Support.

Not being able to run visualisations is not drastic. It could possibly be a problem with WMP or maybe your graphics. Do you have any other problems occurring?

It might be a warning sign for you though, that the system or the hard disk drive can break down and you should have a backup for your data. Your HDD is going to stop working one day, that day could be tomorrow. Investigate backup systems, but remember that if you back up the whole system and it has problems, if you restore that system, it will have the same problems.

Matt

 

I do not have any other problems except for the cbs file that I mentioned earlier. How can I check my graphics?Or fix my wmp 11

 

Start - Run - DXDiag

This should be able to show errors if are major on the graphics

but i suggest something stronger, and mor eprofessiona like : SiSoftsandra ( i think you can download a trial copy also )

 

Are you trying to run the standard visualisations or run downloaded ones. If you have downloaded some, recheck how to install them. I found it was a little tricky to get them installed. Downloaded visualisations are (usually) "home built" so may not work correctly. See if there are any FAQs at the WMP website at Microsoft.

Yes, dxdiag will have information about your graphics adapter and a few simple tests Edit: sorry, DirectX 10 does not have the simple tests they were in 9.0c.

Matt

 

I meant the standard ones. All of a suddend they started working again yesterday afternoon. They are still working this morning.

 

Hopefully hiccups