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Unable to reinstall windows xp after crash

Discussion in 'Windows XP' started by libra8917, 2008/05/30.

  1. 2008/05/30
    libra8917

    libra8917 Inactive Thread Starter

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    My laptop crashed yesterday and when we tried using the recovery disk, we got the message, corrupted pcmicia.sys file. Unable to continue with installation.

    we are unable to boot from safe mode also. It runs a few files and then locks up and is unable to continue.
    We can't even get a c: prompt to install linux.
    Can anyone help me?
     
  2. 2008/05/30
    Arie

    Arie Administrator Administrator Staff

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    Make sure the hard disk is OK. Download diagnostics tools from the manufacturers web site & check the drive.

    Is the drive recognized in BIOS?

    Is it a SATA drive? If so, you may need to load drivers for it.
     
    Arie,
    #2

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  4. 2008/05/31
    libra8917

    libra8917 Inactive Thread Starter

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    re unable to reinstall windows xp after crash

    Arie,
    Thank you for the response. I had checked the hard drive, and it was fine.
    It ended up being the ram memory that was bad. Since I had upgraded the memory 6 months ago, I didn't think that was the problem. When in desperation I decided to replace it with the old memory I still had it booted up fine. So all is well for the time being.
     
  5. 2008/06/03
    Arie

    Arie Administrator Administrator Staff

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    OK, at least you found the problem :)
     
    Arie,
    #4

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