unable to make data disc

this has happened before on an old computer of mine, I can not make a data cd via nero nor can i copy and paste onto a cd.I can though still make video cd's.when i try to make data cd all i get is the message disc may be full or no longer usable. i have the correct disc inserted and it is blank.any idea please.

 

Hi Keith,

If you are doing "multisession" burns, you need to check that the disk is not being "closed" (a checkbox when you click Burn). If they are rewritable disks, check they are not getting formatted as UDF (In-CD format).

Since it seems capable of burning some types (are you using Nero for those?), I would investigate Nero or the media. Is it the same CD-RW drive and version of Nero that you had trouble with before?

Try a different brand of disk (a well-known brand). The manufacturer of the drive probably has a firmware upgrade for updating media information.

You can try reducing the burn speed, but that is unlikely to be the cause of the error message.

Look for any updates for your version of Nero. Check the FAQs at the Nero website.

Matt

 

yes i am using nero and no the disc is not being closed, it is not only nero though i have trouble with. i used to be able to move/copy files on my computer to the disc. now i can't do this as i get the same error message.

 

You may want to investigate updates or an upgrade to your packet writer, InCD.

 

You don't say it a very new drive or version of Nero. Older versions of Nero can have problems (like version 5, 5.5 or maybe 6.0), although I have only known those to make the optical drives "disappear ".

You can try this "reset" if you run out of possibilities:
http://support.microsoft.com/kb/314060/en-us

Actually, I uninstall it if I find it is not being used.

Put the main wording of the error message into a search at Nero (or MS knowledgebase http://support.microsoft.com/search/?adv=1).

For us to try to help you further you will need to supply the version number of Nero, what the error message says exactly, etc.

Matt

 

Matt:

I'm right there with you on that one but Keith has to be using it if he's been moving or copying files on his computer to a disc.

 

Rockster, I was thinking that that referred to Win XP's disk burning method.

Maybe Keith can confirm.

Matt

 

guys thanks for all your help, i can see where you are all going. i dont beleive the problem is nero.i think whatever programe i used you would get the same result. Something somewhere is stopping data writing to disc. i have been able to in the past as all my account are backed up onto disc. i have deleted the drive and re installed it but still it will not allow data.

 

If it were in my hands, I would uninstall InCD and reboot. Then I would re-install InCD and then I would look for any available InCD updates. If you have a newer version of Nero that does not include the InCD software, please advise.

 

this incd is confusing me, have never seen this programe showing. if its hidden in the computer somewhere would you know where i can find it or install it.

 

Sorry for any confusion Keith and this is the result of what may be an erroneous assumption on my part. If you would be kind enough to open NERO and go to help and then about, it will identify which version of Nero you are using.

 

i use nero7premium and i do not have incd installed.i go to incd web site only i have to pay to get it.

 

No, don't pursue InCD if you are running Nero 7. InCD was Nero's packet writer for DVRW and CDRW discs which permitted dragging and dropping files to your CD or DVD. To my knowledge, Nero Version 6 was the last one that included InCD. Since you are running V7, my recommendation would be to remove Nero, reboot and reinstall it. I doubt thats going to be a cure all and will appreciate an update after you've removed and reinstalled V7.

 

Hi Rockster, no not quite Nero 7 still has Packet writing as I am using it I like it use it all the time.
Difference between 6 and 7 regarding InCD is it does not Automatically install you have to select it in Options during installation of the Program.
Nero 7 from my experience can be finicky very easy to corrupt and I even had to use Neros Cleaner to clean it out completely before it would let me re-install again.
During the time Nero was corrupt my system would quite regularly freeze up, at first I was not aware it was Nero and I systematically uninstalled Software that I had installed from the time the system was stable. All sweet now.
hawk22

 

Thanks Hawk. I'm away from home and only have V 6.x on the laptop I've got with me. I've got V 7.x on my desktops but haven't got InCD installed and don't use it on any machines. I don't have any installation discs with me and was too lazy to check things out on Nero's website. It might be helpful if you'd run Kieth through the use of Nero's Cleaner and a little detail regarding your experience.

My initial take on this problem was a corrupt packet writer as Kieth referenced previously dragging files to his CDROM drive. Perhaps I've mis-interpreted and all he was doing was dragging files to a pending compilation from within the Nero program.

Kieth, based on hawk22's post I'd still recommend uninstalling and re-installing, however, I'd run that Nero Cleaner after the uninstall and before the re-install. If you couldn't burn anything I'd look at ASPI drivers but you referenced the abilty to make Video CD's and again, I'm assuming that is with Nero, thus no reference to your ASPI drivers from this author.

 

Hi Rockster, the way I read the post is, as you say he was just dragging (copy) files into a compilation, as he is not aware of InCD. Kieth however seems quite adamant that it is not the Nero Software, in my opinion however after using Nero since V. 5.5 the first thing I would do is delete - clean and re-install Nero, I can't remember how many times I have had to do it, especially because of my use of InCD, which has never been one of Neros strongest points, especially with SP2.
It is now up to Kieth which way he wants to go.
cheers
hawk22

 

thank you all for your help, the problem was incd. following complete deleting and cleaning as per all the posts and a fresh install all is now working again.i am once again in debt to you all for your help. there is one web site that i always recommend and that is this one. thanks again for all your help.

this now closes this post.

Mod note - your comment re serial nos is inappropriate - deleted