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Unable to login into PC... Cant get past system restore...

Discussion in 'Windows 7' started by Montysire, 2011/01/16.

  1. 2011/01/16
    Montysire

    Montysire Inactive Thread Starter

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    Hello guys,

    I'm experiencing some problems with my PC. As I turn it on, it asks me if I want to enter the recovery mode or normal mode. Either way, I end up on recovery and startup repair.

    Once it starts the repair, apparently it can't get online, even tough my PC has Internet access. It says : "startuprepairoffline ".

    The problem started when I downloaded a "flash plugin" from the Internet, and it messed my ie at first. It opened tons of new windows of viruses. At first I thought it was harmless, but then my windows would crash, with the blue screen " of death ". So I downloaded some malware cleaners and AVG and Norton, but even though they did remove the new windows opening on ie, the computer continued to crash.

    And now I can't even get it to login, I always end up on startup repair and recovery and system restore. Even when I tried safe mode.

    Could you guys plead help me? I have to hand in a work tomorrow, and I'm really desperate.

    Thanks in advance.
    Yours,
    Montysire.
     
  2. 2011/01/16
    wildfire

    wildfire Getting Old

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    Best bet is to start in Malware and Virus Removal, obviously you can't post logs but post the above information or link to this thread and the experts will assist with cleaning the malware.

    Afterwards you may have to come back here to get your system operational.
     

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  4. 2011/01/17
    w7pro

    w7pro Inactive

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    Having it affect safe mode is rather problematic. Have you considered doing a clean install? Hopefully you can backup your crucial data, but I've had a similar problem with an old XP machine a few years back and I found that doing a clean install was the only way to solve the problem.

    -- Ryan
    Windows Outreach Team
     

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