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Unable to delete unwanted messages from OE

Discussion in 'Internet Explorer & Microsoft Edge' started by ALK, 2004/10/21.

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  1. 2004/10/21
    ALK

    ALK Inactive Thread Starter

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    This is similar, but not the same, as message posted a week or two ago by Lochinvar.
    System: Windows98SE. OE6. Problem emerged today for first time. <Delete> will not respond to remove unwanted messages. Button on bar lights up red as it should. No error messages. Tried <Delete> on Edit menu; tried ctr + D, and also Move on Edit menu, and they did not work. When I click on Delete folder in list of folders, it does not open to show list of messages previously transferred.
    Would appreciate suggestions.
     
    ALK,
    #1
  2. 2004/10/21
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Seek out and destroy the file called Deleted Items.dbx

    It's the file that holds the delete mail. It'll get recreated next time you delete a mail.
     
    Steve R Jones,
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  4. 2004/10/21
    ALK

    ALK Inactive Thread Starter

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    Dear Steve:
    Thank you for your advice. I did as you suggested, and the file Deleted Items.dbx was found at once, and deleted. However, there is no change in the problem. I am unable either to open the folder, <Deleted Items> nor get any new messages to transfer to it, nor clean it out. Have you any further suggestions?
    Thank you very much
    ALK
     
    ALK,
    #3
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