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Active Unable to connect to online tech support or AVG.com due to trojans

Discussion in 'Malware and Virus Removal Archive' started by LetsRoll, 2008/12/05.

  1. 2008/12/05
    LetsRoll

    LetsRoll Inactive Thread Starter

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    [Active] Unable to connect to online tech support or AVG.com due to trojans

    Hello there:

    I think I have discovered the reason that I have been unable to contact any site that has to do with anti - virus anything:
    AVG, Mcafee, etc. I have been trying to update the AVG software for the past 3 days. I was able to complete a scan without the updates and found about 40 different trojan listings in the virus vault section. I tried to install the rss? file suggested on this forum and it blocks this site as well.
    :rolleyes:
     
  2. 2008/12/07
    noahdfear

    noahdfear Inactive

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    Welcome to WindowsBBS LetsRoll :)

    Please download DDS and save it to your desktop.
    • Disable any script blocking protection
    • Double click dds.scr to run the tool.
    • When done, DDS.txt will open.
    • Click Yes at the next prompt for Optional Scan.
    • Save both reports to your desktop.
    ---------------------------------------------------

    Please include the contents of the following in your next reply:

    DDS.txt


    I may ask for the Attach.txt log later, so keep it handy.
     

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